Help Desk/PC Technician || Remote
Salary undisclosed
Apply on
Original
Simplified
Job role : IT Telephonic support
Experience Level: 0-2 yrs
Location : Remote
Open Position : 10
JD mentioned in the below mentioned ,ail chain
Mandatory Requirement
- Exposure in Call Center or IT Telephonic support. Walk caller through troubleshooting steps via phone/email to reach resolution and eliminate root cause issues
- Basic experience in terms of IT Software support
- Excellent / Language / communication skills
- Hands on knowledge on using Service Now Ticketing tool
Good to have:
Must type a min of 65+ wpm with a 90% accuracy. No exceptions
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Similar Jobs