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Amazon Connect - IVR
Salary undisclosed
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Hello,
We are looking for,
Position: Amazon Connect - IVR
Location: Atlanta, GA (currently remote but client may ask the candidate to be onsite soon)
Duration: 12+ Months with possible extension
Job Description
Amazon Connect team need resource with Telephony / IVR experience. This is a system administrator type role. Detailed requirements are below.
- Amazon Connect experience
- Ability to
- Read/interpret Visio call flow diagrams
- Add/change Quick Connects
- Read/interpret Contact Flows
- Add/change Dynamo DB records
- Requires basis PC skills
- Ability to troubleshoot audio setting issues
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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