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Salesforce Developer - Salesforce Chat 2.0 (MFIAW)

  • Full Time, onsite
  • Lorven Technologies, Inc.
  • On Site, United States of America
Salary undisclosed

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Our client is looking for a Salesforce Developer - Salesforce Chat 2.0 (MFIAW) in Woodland Hills, CA (Hybrid) below is the detailed requirement.

Role: Salesforce Developer - Salesforce Chat 2.0 (MFIAW)

Location: Woodland Hills, CA (Hybrid 3 Days onsite 2 Days remote per week)

Duration: Long Term Contract

Job Description:

  • 7+ years of experience in enterprise-level projects using agile software development methodologies
  • Extensive experience with configuration and customization on the Salesforce platform
  • Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
  • Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
  • AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service Cloud
  • Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
  • Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members
  • Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience

Looking forward for your reply.

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