Desktop Support Consultant
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Company: iTech US, Inc.
Job Title: Desktop Support Consultant
Location: Arden Hills, MN
Job responsibilities:
MCSA certification
- Knowledge of any scripting language like powershell python etc.
- Knowledge of configuration management tool like Splunk Quest RMAD terraform etc.
- Knowledge of incident management problem management Change management on BMC remedy
Required Skills:
Support for 24/7/365 which basically monitors Windows and AD Infrastructure Alerts and take remedial actions within process defined in environment.
Project Work:
- Provision / Decommission Windows OS on Virtual machine or Physical standalone servers.
- DC Promotion/Demotion
- ADDS Migration
- Patching & Upgrades
Incident Management:
Respond & resolve tickets before SLA gets breached.
Infrastructure Downtime/Non-Downtime Maintenance contact email Update on call details.
Setup Blackouts and then take shutdown reboot of servers as & if required during maintenance work
Required Education: At least a Bachelor s Degree (or equivalent experience) in Computer Science, Software/Electronics/Electrical Engineering, Information Systems or closely related field is required.
Necessary Skills: Windows, Active Directory, Powershell
To apply:
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iTech US, Inc