Senior Sharepoint Developer

Location: Annapolis, MD 21401 (Onsite)
Interview: In person for 1 hour

Position Description: Projects may include analysis, design, development, support, and user training for new and existing departmental SharePoint sites as well as assistance in the development of a wider strategy and framework for online communication and collaboration. The Successful Offeror will provide senior level project strategic planning and detailed technical development and training support for these, and related projects as assigned.

Scope of work: Integration of SharePoint with Microsoft products and workflows. Development and support of existing and planned Microsoft SharePoint sites, strategies, frameworks, and standards. End user support of SharePoint applications.

Roles and Responsibilities:

• Support daily use of and enhancements to existing SharePoint
• Analyze, design, develop, and document new SharePoint sites as
• Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles.
• Ensure the creation and review of designated project
• Provide demonstrations and training as needed during project development, testing, and deployment.
• Document code development and related
• Provide design, troubleshooting, and end user support of SharePoint
• Provide management reporting as
• End user support tasks involve helping users resolve technical issues and providing
• Tasks may include, but is not limited to, the following:
• Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users).
• Account Management (e.g., Assisting with account setup, password resets, and access issues).
• User Training (e.g., Offering training sessions or resources on using software tools effectively).
• Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides).
• Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user s machine).
• Feedback Collection (e.g., Gathering user feedback to improve services and support).
• Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis).
• Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly).
• System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues).
• Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates).
• Onboarding Support (e.g., Assisting new users with their initial setup and orientation).

Required Education and Experience:

• Supporting daily use of and enhancements to existing SharePoint
• Tracking progress of assigned projects, identify risk factors, develop risk mitigation plans, identify issues, and facilitate appropriate forums for resolution.
• Development and support of Microsoft
• Systems development methodologies and project management
• Communicate effectively and establish and maintain effective working relationships with peers, end users and vendor development staff, as well as all levels of management and judicial personnel as necessary.
• Work effectively within a diverse IT
• Create and deliver project presentations to senior and executive Judiciary management as needed.
• Assist with strategy and design of deliverables as
• Integrating database capabilities within the SharePoint environment including the development of a plan and framework.

"C-HIT is an EOE, including disability and veterans."

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