Medallia Analyst
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Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Medallia Analyst for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.
Duration: 4+ Months Contract
Location: Remote (New York, NY)
Salary: $61.00-$70.00/Hourly
Role: Medallia Analyst
Primary Skills: Data Analysis
Role Description: The Medallia Analyst must have 3+ years of experience.
Qualifications:
? Back-end Medallia experience, including:
- Building auto importers for new survey programs
- Doing file inflow reviews to understand the impact of file changes
- Building new surveys in Medallia (start to finish)
- Reviewing user access and permissions
- Building and simplifying org hierarchy
- Building lookup tables
- Build new roles
- Maintaining the survey technical spec documentation
- Using Conversations
- Integrations with other systems (Jira, Salesforce)
? Front-end Medallia experience, including:
- Building net new reporting in Medallia
- Understanding Medallia's modules and implement modules comfortably
- Troubleshooting reporting issues
- Adding new data to reporting
- Building Text Analytics topics
- Setting alerts/rapid response templates and implementation in Medallia
? Medallia Digital Experience:
- Building surveys start to finish in digital
- Closed loop feedback in Digital
Education: Bachelor?s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience: Minimum 3+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Bharat Bhadoria
Recruiter Phone:
Benefits:
We have various coverages and additional benefits to choose from:
- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
- Paid Leaves (Wherever applicable).
- Life & Disability Coverage (Upon eligibility).
- 401K Option, Education Assistance Program and more.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Minimum Education Required: Bachelor
Years of Experience Required: At Least 3 Years
Expected Travel Time: None