Software Quality Assurance Tester III

The Software Quality Assurance Tester III is responsible for planning and executing functional testing and supporting User Acceptance Testing (UAT) to ensure systems are operational and ready for testing. Key responsibilities involve testing software releases and patches, maintaining and patching Windows servers, and creating and updating Software Requirement Specifications (SRS). Additionally, the Tester oversees the deployment of approved releases to production and ensures the operational integrity of all environments.

Job Functions:

• Plan and execute system and functional testing.
• Support UAT and maintain the functionality of test environments.
• Administer Windows servers, including user account management, updates, and patch maintenance.
• Follow maintenance protocols to ensure system accuracy and security.
• Act as a liaison between the lottery client and software development for requirements and technical documentation.
• Collaborate with local operations management on corporate requests and changes to the central system.
• Manage the life cycle of changes to the central system, ensuring quality control of software releases.
• Create, test, and implement various Lottery promotions.
• Write and maintain software and technical requirement specifications.
• Engage with external resources to resolve critical issues.
• Research and develop solutions for technology issues.
• Assist with system failovers as per contractual requirements.
• Support local database programs using SQL Server and MySQL.
• Provide customer support for incidents and problems.
• Work non-standard shifts and be on-call during system events.
• Design, prioritize, and implement test plans.
• Test scripts and procedures affecting the data center environment.
• Manage critical customer-related tasks and multiple priorities.
• Perform other duties as assigned.

Position Requirements/Qualifications:

• 1-2 years of experience with relational database management, including SQL Server.
• Proficiency in Microsoft products, including Microsoft Office.
• Experience with Unix, Windows, Windows Server, and Active Directory.
• Familiarity with Ubuntu operating systems.
• Knowledge of VMware for virtualization management.
• Quick learner of new technologies.
• Strong time management and communication skills.

Skills/Abilities:

• Develop and maintain positive relationships with internal and external customers.
• Communicate effectively with all levels of management.
• Strong organizational and interpersonal skills.
• Collect and maintain documentation in accordance with Company protocols.
• Ability to troubleshoot and resolve technical issues across various platforms.
• Capacity to manage multiple priorities and tasks efficiently.

Education and Qualifications

Associate's Degree in Computer Science or 3 years of technical system experience.

Physical Requirements

Lift up to 30 lbs and maintain physical activity (sitting, standing, bending) for at least 50% of the time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

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