Manager - Process and Business Analysis

General information

Career area
Deposits Operations

Work Location(s)
1100 Virginia Drive, PA, 2911 Lake Vista Drive, TX, 500 Woodward Avenue, MI, 601 S. Tryon Street, NC

Remote?
No

Ref #
18529

Posted Date
Wednesday, October 2, 2024

Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some clichpeople put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Ally work locations are Fort Washington PA, Charlotte NC, Lewisville TX, Detroit MI - In office role with Hybrid schedule

As a Manager on the Project Change Delivery Team, you will apply your strategic and analytical skills, along with your Project Management experience to identify opportunities and solve challenges in Deposit Operations. In this role, you will be responsible for partnering with multiple lines of business to manage projects, implement process improvements and develop analytics that drive operational performance and efficiencies, cost savings and automation. The successful candidate must demonstrate the ability to effectively communicate business needs and translate those needs into actionable requirements in a dynamic and agile environment. Critical thinking, attention to detail and flexibility are key traits of that success.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Drive process improvements and efficiency gains within Deposit Operations.
• Provide subject matter expertise on assigned processes/tasks, projects, Strategic initiatives and/or regulations impacting Money Movement.
• Collaborate with cross-functional teams, including internal partners such as Technology, Compliance, Legal and the Contact Center, as well as external partners/third-party vendors.
• Develop and document detailed business requirements, process flows, use cases and functional specifications for Money Movement initiatives.
• Manage medium to large scale projects across multiple business lines within Deposit Operations.
• Plan project timelines, resources and deliverables; Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Coordinate user acceptance testing (UAT) to validate system changes and enhancements, ensuring they meet business requirements and adhere to risk mitigation and controls.
• Conduct risk analysis and risk mitigation of assigned projects/tasks.
• Stay up-to-date with industry trends, regulatory changes, and best practices to drive continuous improvement and innovation.

The Skills You Bring

• Bachelor's degree in Business, Finance, Information Systems or related field required
• Master's degree a plus
• 5 + years Project Management experience required
• PMP or CAPM certification preferred
• Process management experience (i.e. LEAN, Six Sigma, BPM) knowledge/experience a plus.
• Strong knowledge of banking operations, payment processing and fraud prevention.
• Knowledge of banking regulations preferred (i.e. Reg E, Reg CC, Reg DD, UCC, BSA).
• Familiarity with banking systems and technologies, including core banking platforms and payment processors.
• Excellent analytical and problem-solving skills, with the ability to identify issues, propose solutions, and drive process improvements.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Strong leadership and communication skills to work across diverse teams.
• Detail oriented with strong problem-solving skills.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchersprogram and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally's Total Rewards, please visit this link: ;/li>

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit ;br>
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $90000 - $125000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.