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Sales Operations Manager

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Sales Operations Manager - Hybrid

Location - Must reside in Elyria, OH, New Britain, CT or Danbury, CT

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World?. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

At STANLEY Engineered Fastening, we are driven by a desire to elevate what our customers create. A division of Stanley Black & Decker - we are the global leader in precision fastening and assembly solutions. Our industry-leading brands, Avdel , Nelson , POP and STANLEY Assembly Technologies , represent the world's most diverse portfolio of fastening and assembly products and solutions. Backed by a team of passionate and responsive problem-solvers, we empower engineers who are changing the world. Diversity, equity and inclusion are essential for achieving our vision, fulfilling our purpose and being a sustainable company where the most talented people can thrive.

The Job:

As Sales Operations Manager, you will be a part of our SEF team working as a Hybrid employee. You will lead a team responsible for optimizing sales processes, implementing sales technologies, and ensuring the sales team operates efficiently to support business growth and customer satisfaction. You'll get to:
  • Provide critical insight into sales activity, sales performance, and trends to Commercial leadership.
  • Deliver fact-based analytical support and recommendations to optimize revenue operations.
  • Develop and implement sales processes to enhance sales performance and achieve revenue targets.
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
  • Manage Pricing Specialist team and collaborate with sales team to execute pricing strategies.
  • Generate sales reports and customer demand forecasts, providing insights and recommendations.
  • Conduct market research and competitor analysis to identify market trends and opportunities.
  • Lead Inside Sales team responsible of driving revenue growth through existing and new customers.
  • Identify and implement sales process improvements, including automation and streamlining workflows.


The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
  • Bachelor's degree in business administration or a related field.
  • Proven experience in sales operations or a similar role in a B2B environment
  • 5+ years analytical experience in sales analysis, finance or sales planning
  • Success in managing multiple, complex projects and changing priorities, making sound decisions, and working effectively in a matrix environment
  • Strong analytical skills, with the ability to interpret complex data and generate actionable insights
  • Proficiency in using CRM systems, preferably Salesforce.com
  • Knowledge of sales methodologies and sales performance metrics and KPIs


The Details:

You'll receive a competitive salary and a great benefits plan, including:
  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.


And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our digital learning portal.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.


What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-LG1

#LI-HYBRID

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Benefits & Perks

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You'll Also Get

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at or at . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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