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Senior Field Engineer

Salary undisclosed

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Job Description

Job Description

The Senior Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Responsible for working through our ticketing system to configure, implement, monitor, manage, and support all clients IT environments.

4-8 years server, storage, networking, and security experience.

Experience with server virtualization such as Microsoft Hyper-V and VMware.

Strong background with Microsoft products (Azure, Active Directory, 365, Exchange, Intune).

Requires minimal supervision and works with large scope, more complex issues and projects.

This is a coaching/mentoring role for Analysts and Engineers.

KNOWLEDGE, SKILLS AND ABILITIES:

  1. Knowledge: This position requires 4-8 years of experience. Degree in field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus.
  2. Skills: Must be customer service focused. Must also possess excellent written and oral communication skills. Highly self-motivated and directed.
  3. Abilities: Must collaborate with peers to problem solve and find the best solution and outcomes Proven analytical and problem-solving abilities. Must have ability to meet deadlines.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off immediately available upon hire

Vision insurance

Hybrid Schedule

Job Type: Full-time

Company Description
GFI Digital is a full service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business.
GFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.

Company Description

GFI Digital is a full service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business.\r\nGFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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