Operations Engineer (Mid-Level)

OPERATIONS ENGINEER (MID-LEVEL)

Crunchy Data is the leading provider of trusted open-source PostgreSQL and enterprise PostgreSQL technology and is looking to hire a talented Operations Engineer to join Crunchy Data. The Operations Engineer will assist with day-to-day activities such as operating system and product administration, deployments, monitoring, patching, user management, and general software security implementation adherence. This is a mid-level role and requires occasional availability outside of standard office hours, due to the possibility of after-hours incidents or scheduled maintenance windows on occasional nights and weekends.

What You Will Do

• Assists the Operations team with day-to-day activities, which may include: patching, configuring systems with best security practices, upgrading corporate software and tools and maintaining customer-facing applications, cluster provisioning, on-prem and cloud environment deployments, integrating applications, troubleshooting performance issues, employee onboarding and offboarding, debugging employee workstation issues, handling application account access requests, corporate technology needs, etc..
• Maintains and updates Ansible/Terraform Infrastructure in git-hosted repositories for deployment of applications, operating systems, cloud objects, etc. using automation
• Troubleshoots infrastructure and application alerts within defined SLA's
• Assists the Operations team with general maintenance (patching / upgrading / installing) during scheduled and ad-hoc windows
• Configures, tunes, and deploys monitoring infrastructure and dashboards to determine health of company-owned and customer facing applications
• Installs and configures physical hardware at data centers and office locations as needed
• Assists in the configuration and deployment of new applications for the entire organization or individual teams
• Ensures accuracy of backup solutions and assists with regular exercises
• Assists with compliance needs where applicable, including evidence gathering
• Documents system configurations and security requirements using predefined standards and formatting

What You Will Bring

• Located in Charleston, SC or surrounding area
• Security+ or equivalent certification
• Minimum of 3 years of Operations experience
• Minimum of 3 years of Linux system administration experience
• Minimum of 3 years of cloud and data center networking experience
• Minimum of 2 years of collaborative git / gitlab / github experience
• Minimum of 2 years of Ansible and Terraform experience
• Minimum of 2 years of using vSphere / vCenter
• Experience installing data center computing hardware
• Experience with logging and search software such as graylog / splunk / sumologic
• Experience with gitlabCI or other tools such as Jenkins
• Experience with LDAP / DNS / Kerberos
• Experience with system and application monitoring tools
• Experience with the following cloud and SaaS applications:
  - AWS
  - Azure
  - Google Workspaces
  - GCP
  - M365
  - Slack
• Bachelor Degree in Computer Science or related field, or equivalent relevant hands-on experience
• Ability to work well with others, especially remotely, in a fast-paced ever-changing environment
• Ability to solve problems independently with limited information and oversight
• Strong written and verbal communication skills
• Strong grammar skills and attention to detail
• Abilit to participate in an On-call rotation
• Occasional ability to travel

The following are considered a plus

• Experience with multiple Operating systems, including Red Hat, Ubuntu, and Debian
• Networking experience a plus
• Python / Golang / Django / nodejs experience
• CISSP or equivalent
• Experience with SOC2, NIST SP 800-171 and SP 800-53

Who We Are

Crunchy Data provides leading cloud native Postgres technology including Crunchy PostgreSQL for Kubernetes and Crunchy Bridge, a multi-cloud database as a service. PostgreSQL's active development community, proven architecture, and reputation for reliability, data integrity, and ease of use makes it a prime candidate for enterprises looking for a robust relational database alternative to expensive proprietary database technologies. Learn more at www.crunchydata.com.

Crunchy Data has teams in South Carolina, Virginia, New York and San Francisco, with other team members scattered across the United States (and the globe)! We strongly believe that if you have the talent to join the Crunchy Data team, you can work from anywhere. We take care of our team. In all full-time employment opportunities, Crunchy Data is proud to offer the following:

• Competitive Salary
• Flexible working style-Most positions are 100% remote
• 100% Company Paid Benefits for Employees and their Eligible Dependents, to include: Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability
• 401K
• Dependent Care/Commuter FSA
• Generous PTO policy with an additional 10 paid holidays

Note: These benefits are only applicable to full-time, permanent associates at Crunchy Data in the United States.

Crunchy Data Solutions, Inc. is an equal opportunity employer and will consider qualified applicants for employment opportunities without regards to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information of any other protected characteristic under applicable law.

As part of our equal employment opportunity policy, Crunchy Data Solutions, Inc. will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled veterans are introduced into our workforce and considered for employment and promotional opportunities.

Upon request, Crunchy Data Solutions, Inc. will provide reasonable accommodations during the application process, to comply with the Americans with Disabilities Act (ADA) and other state or local laws. Such requests should be directed to the Director of Human Resources.

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