Senior SharePoint Developer

SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client s achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction.

SYSCOM s client is seeking a Senior SharePoint Developer. The Senior SharePoint Developer will provide support in the areas of Microsoft SharePoint development, on-going maintenance and providing support for existing SharePoint projects.
Work Location: Work shall be performed in a hybrid setting each week, Monday through Friday, with two (2) days remote and three (3) days on-site in Annapolis, MD 21401.

Minimum Qualifications must meet ALL

• Bachelor of Arts, or a Bachelor of Science, in Computer Science (must be in Computer Science)
• Five (5) or more years experience with the following:
• SharePoint development and system administration.
• Microsoft Power Apps integration, JavaScript, C#, SQL and .NET frameworks.
• Integration of SharePoint with Microsoft products and workflows. Development and support of existing and planned Microsoft SharePoint sites, strategies, frameworks, and standards.
• End user support of SharePoint applications.
• Ability to provide three (3) business references.
• Ability to work onsite in Annapolis, Maryland.

Preferred Qualifications - it s highly desired for a candidate to have the following skills and experience

• Experience with the analysis, design, development, support, and user training for new and existing departmental SharePoint sites as well as assistance in the development of a wider strategy and framework for online communication and collaboration.
• Ability to provide senior level project strategic planning and detailed technical development and training support for these, and related projects as assigned.
• Supporting daily use of and enhancements to existing SharePoint sites experience
• Tracking progress of assigned projects, identify risk factors, develop risk mitigation plans, identify issues, and facilitate appropriate forums for resolution experience
• Development and support of Microsoft SharePoint experience
• Systems development methodologies and project management practices experience.
• Ability to communicate effectively and establish and maintain effective working relationships with peers, end users and vendor development staff, as well as all levels of management and personnel as necessary.
• Ability to work effectively within a diverse IT organization.
• Ability to create and deliver project presentations to senior and executive management as needed.
• Ability to assist with strategy and design of deliverables as needed.
• Knowledge of integrating database capabilities within the SharePoint environment including the development of a plan and framework.

Job Duties and Tasks may include, but is not limited to, the following:

• Support daily use of and enhancements to existing SharePoint sites.
• Analyze, design, develop, and document new SharePoint sites as needed.
• Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles.
• Ensure the creation and review of designated project deliverables.
• Provide demonstrations and training as needed during project development, testing, and deployment.
• Document code development and related workflows.
• Provide design, troubleshooting, and end user support of SharePoint applications.
• Provide management reporting as designated.

End user support tasks involve helping users resolve technical issues and providing guidance.

• Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users).
• Account Management (e.g., Assisting with account setup, password resets, and access issues).
• User Training (e.g., Offering training sessions or resources on using software tools effectively).
• Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides).
• Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user s machine).
• Feedback Collection (e.g., Gathering user feedback to improve services and support).
• Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis).
• Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly).
• System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues).
• Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates).
• Onboarding Support (e.g., Assisting new users with their initial setup and orientation).

Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients. SYSCOM, Inc. is an equal opportunity employer.

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