Manager, Project Management
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About the Role
Our client seeks a Manager of Project Management to support the Director of Project Management in updating processes and leading the current project management team.The ideal candidate will have a proven track record of leadership success and be team-oriented, excelling in a highly collaborative work environment.
Strong communication skills, creative problem-solving abilities, negotiation expertise, and adaptability are essential qualities for this role. A robust desire and capacity to foster effective working relationships with key stakeholders throughout the organization and a variety of pharmaceutical clients are critical. Projects will encompass technical product implementations, process improvement initiatives, and pharmacy client implementations.
Requirements
- Manage and drive implementation methodology for Project Managers
- Serve as a Subject Matter Expert & advocate for Project Delivery Process
- Act as a working leader overseeing all Project Management functions for assigned project managers
- Ensure proper scope management practices are utilized by PMs
- Review and/or approve Status Reports, Project Schedules, Financial Summaries, etc.
- Mentor and/or conduct audits on JIRA and Smartsheet best practices
- Support Project Deployment Procedures, including transition to operations
- Focus on business outcomes & utilization, not merely deadlines
- Ensure adherence to IT Department Practices
- Out of Office Plans, Outlook Calendaring, On-Camera participation, HR Processes
- Audit time-tracking for direct reports, ensuring compliance with standards
- Function as a Working Team Leader
- Forecast resource utilization and capacity for optimal staffing and workflows within the Implementation team alongside the Director of Project Management
- Participate in resource planning to allocate resources based on ranked priority, ensuring scalability with the VP of PMO
- Proactively manage risks and mitigate for the client portfolio, ensuring high-priority programs receive necessary attention and resources in collaboration with the Director of Project Management
- Deliver exceptional customer service to all internal and external clients for assigned project managers
- Foster and enhance the department's culture in alignment with the overall company culture. Cultivate effective actions and behaviors among staff
- Drive best practice project management methodology to ensure quality and consistency, training the project management team on process changes
- Lead recruiting, onboarding, and mentoring of project management team members while composing and communicating performance reviews for assigned teams
- Effectively engage and present to all organizational levels, from individual contributors to executives
Required Skills
- BS/BA degree
- Minimum 10 years of experience in a project management role
- Strong familiarity with Office tools (Word, Excel, PowerPoint, etc.)
- Prior experience in the healthcare and/or pharmaceutical industry
- Proficiency with project management software such as Smartsheet
- Experience in Agile Software (i.e., JIRA) & Practices
- PMP certification preferred
- CSM Certification preferred
Key Competencies
- Ability to thrive in a fast-paced environment
- Proactive strategic thinker capable of transitioning between big picture and tactical perspectives
- Strong verbal, written, and presentation skills
- Exceptional interpersonal, negotiation, and conflict management skills
- Proven ability to effectively manage time across multiple projects
- Demonstrated organizational and time management skills
- Ability to work independently and manage one's own schedule
- Strong leadership, communication, and team-building skills
- Proven capability to manage complex projects with cross-functional teams
- Ability to work with and manage team members located in different locations
- Ability to facilitate client discussions across a wide array of program issues, alongside general industry topics
Benefits
- Supportive, progressive, fast-paced environment.
- Competitive pay structure.
- Matching 401(k) with immediate vesting.
- Medical, dental, vision, life, & short-term disability insurance.
