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BMC Remedy SME

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Job Description

Job Description

JOB DESCRIPTION

Perform upgrade of LDAC BMC Remedy Software within DoD environment. Apply BMC Remedy expertise in GAP analysis, troubleshooting, problem solving, and patching in DoD Remedy environment



JOB REQUIREMENTS

(Requires a Masters +10 years experience or a Bachelors +12 years of experience)



Security+ Certification Required

Full lifecycle Remedy expertise to include BMC Remedy installation, upgrade, and data migration in a DoD Remedy environment
Installation, configuration, administration, and customization of Remedy ITSM modules including Incident, Problem, Change, Asset, SLM, Knowledge Management, SRM, AIE, AI, and CMDB.
Installation and administration of Remedy SSO.
Implementation of Remedy server version patches, troubleshooting, problem solving

Demonstrated knowledge of :
  • BMC Remedy Systems
  • Application of ITIL
  • CMDB
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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