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Job Description
Essential Duties and Responsibilities:
Resolve and log emails sent to IT support.
Respond and resolve IT related issues over the phone.
Setup, maintain, troubleshoot company mobile phones
Desktop and laptop PCs:
-Installation of operating system and user applications
-Routine maintenance
-Data recovery
-Troubleshoot hardware and software issues
-Implement anti-virus software and use for virus and spyware removal as needed
Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
Resolve any Microsoft imbedded OS configuration issues
Resolve any mobile and wireless devices.
Setup, configure, and troubleshoot network devices and infrastructure
Process approved "I.T Request" forms which could include:
-Creating new user accounts for warehouse software
-Creating new domain/AD accounts
-Create and link shared folders
-Relocating users and hardware within the facility
-Changing users access within warehouse software
Maintain a clean, neat, organized work area at all times.
Updating equipment inventory and maintain assets.
Other duties as assigned.
We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.
We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.
Visit us at epicpp.com to discover more about our organization.
Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.