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Redmond, WA; 5 days a week
Monday - Friday. 40 hrs/week, 7am-3pm window for expected working hours, + 5 OT hours/week.
Chance for Extension? (Y/N): Yes
Top 3 Hard Skills Required + Years of Experience
- Proficient in Microsoft Office tools including Outlook, Excel (leveraging data), Word, Teams, and OneNote - (1+ years)
- Experience building out/documenting processes (with OneNote) - (1+ years)
- Experience in High Volume Operations working with cross-functional teams - (1+ years)
Typical Day in the Role
- Purpose of the Team - General Counsel / HR Legal
- Key projects - They work on the US immigration team, who supports the immigration journeys for their visa dependent employees. Recently, they’ve expanded their contingent staff to help with this support.
Job Description
- Performs a variety of administrative functions to support US Immigration Team's high-volume operations.
- Timely process high-volume paper filings, including collating, copying, distributing for signature, scanning, and mailing hardcopy US Immigration filings
- Troubleshoot high-volume printing issues
- Triage and escalate urgent US Immigration cases to appropriate teams
- Track, accurately update, and confirm case status within case management software tool in real time
- Run and analyze case status reports within case management tool
- Conduct data audits and work with stakeholders to ensure data integrity
- Other project and task support, as directed
- Requires 100% onsite work
Qualifications
- Deep attention to detail, organizational, critical thinking, and time management skills
- Strong written and verbal communication skills
- Sense of urgency and ability to prioritize and manage work accordingly
- Proficient in Microsoft Office tools including Outlook, Excel, Word, Teams, and OneNote
- Ability to navigate complex and sometimes ambiguous situations
- May require ability to lift up to 20 lbs
Candidate Requirements
- Years of Experience Required; 1+
- Degrees or certifications required - BA required in any field.
- Best vs. Average - High GPA
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