| Job Description | Position Justification - The Programmer Analyst 4 will be responsible for development, design, and implementation of customizable solutions within Salesforce based on CRM needs.
Responsibilities for this position include but are not limited to: - Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
- Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
- Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
- Has overall technical responsibility for the technical aspects of the project environments
- Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
- Collaborating with Developers for other systems to integrate across the business.
- Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
- Excellent written and verbal communication skills.
Position Summary - Strong knowledge and working experience in Force.com platform using Sales Cloud or Service Cloud (Gov Plus Cloud experience is a plus)
- Strong knowledge in Salesforce Administration activities (Salesforce Admin Certifications are a plus)
- Knowledge in developing CRM Workflows and custom solutions for business requirements(Any Salesforce certifications are a plus)
- In-depth understanding of the capabilities and constraints of the Salesforce as a platform for developing custom applications
- Strong hands-on experience in writing Apex programming, Visual force pages, Flexi Pages, Apex triggers, and lightning web components.
- Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
- Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
- Hands-on experience on Data mapping, Data Migration, SOQL, SOSL and Salesforce Objects DML operations
- Hands-on experience on integrating Salesforce CRM applications with other downstream and upstream applications.
- Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & JSON & XML, etc.)
- Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
- Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
- Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
- The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.
Skill Descriptions - 5+ years of experience using Force.com platform's out-of-the-box functionalities and customize the application based on Apex coding or configurations.
- 4+ years of programming experience with Visualforce, Lightning Weight Components(LWC), Aura, Apex, HTML5, and JavaScript within the Salesforce platform
- 5+ years of experience with Service Cloud or Gov Cloud.
- 3+ years of Apex API Integration.
- Experience with Microsoft Azure DevOps or other DevOps Tools
- Exposure to Data Migration, Salesforce Object Query Language( SOQL), Salesforce Object Search Language(SOSL), Data Loader, Salesforce Object DML operations.
- Nice to have Salesforce Certified Platform Developer Certification
- Other experience that would be beneficial but not strictly required
- Experience with governmental processes and procedures relating to compliance
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