Manager Software Engineering

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO

As a Manager Software Engineering you will guide a team of developers in delivering integrated technology solutions, leveraging their technical expertise in CRM platforms, particularly D365 and Salesforce. You will be responsible for the software development lifecycle across the Sales platforms within the ITS organization, ensuring solutions align with Sales business processes and broader enterprise integration from Marketing to Financials. This role also includes HR management tasks, such as performance reviews, to support team development and organizational objectives.

WHERE YOU'LL WORK

This position offers the flexibility of remote work within the continental United States.

HOW YOU'LL SPEND YOUR TIME

• Implement CRM solutions for Marketing, Sales, Customer Service, and Project Operations, aligning with customer business outcomes, providing demos, and drafting work statements with estimations
• Integrate Dynamics apps with Mobility, Outlook, Marketing Automation (e.g., Hubspot), and third-party apps, using microservices and RESTful APIs for effective bidirectional integration
• Lead development with Agile methodologies, manage team workloads with JIRA, and improve team performance using metrics within a SAFe framework
• Ensure operational excellence by proactively monitoring platform health, preventing outages, and embracing a leadership role in DevOps culture and solution architecture
• Understand and address business needs while directing a Software Engineering team, ensuring alignment with business goals
• Cultivate a DevOps culture with an agile approach to software development and operations, enhancing team collaboration and efficiency
• Manage team members to ensure effective operation and delivery of committed work items, including leading planning sessions, retrospectives, and demos
• Maintain effective working relationships with business and technical staff in various environments, managing direct reports and fostering team growth

WHAT YOU'LL NEED

• Bachelor's degree preferred; equivalent experience required
• 4+ years of hands-on experience with Sales platforms such as CRM (Dynamics 365 preferred) and software development management
• 5+ years of software development experience (PHP, .NET, C# preferred)
• Hands on Experience with Power Platform (Power BI, Power Apps, Power Automate), Logic Apps, and Dataverse/CDS
• Strong Leadership in data migration, business analysis, and process transformation
• Proficient in managing product releases and system updates with minimal downtime
• Hands on experience with peripheral technologies such as SQL, SRSS, and application frameworks
• Familiarity with agile methodologies, leading teams toward self-organization
• Strong problem-solving skills and ability to communicate and interact across all business levels

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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