Scrum Master
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Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Scrum Master within PNC's Enterprise Big Data Applications organization, you will be based in Strongsville, Ohio. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
The Scrum Master should be an expert in Agile values and principles and is an individual contributor, acts as an Agile coach for teams and is responsible for facilitating Scrum related events for 2-3 teams. You will own the standard Scrum events for teams practicing Scrum and coaches product teams in the principles and practices that enable meaningful solutions for the organization's business and customers. This role will also play an active role in driving Agile transformation and a transition to a Product Operating Model, across the company. Successful Scrum Masters exhibit strong team leadership and coaching skills, great communication skills, strong collaboration skills, and strong planning and organizational skills.
Responsibilities:
Models Agile values by guiding and coaching teams on how to use Agile practices and principles to deliver impactful and high quality products and capabilities.
Coaches product teams in self-organization, making and meeting commitments, building cross-functional skill sets, sharing domain knowledge, internal and external collaboration, and communicating effectively.
Leads teams in effective backlog management and value-based prioritization to improve the quality of clear and concise product backlog items.
Contributes to the development and management of release plans with data and insights and manages cross-team dependencies.
Collaborates with other scrum masters, program managers, agile leaders and portfolio team members to grow organizational practices and maturity and to grow their own skills within the role.
Accountable for facilitating and supporting key relevant team ceremonies including, but not limited to, Backlog Grooming, Sprint Planning, Daily Standup, Scrum of Scrums, Sprint Review, and Sprint Retrospectives.
Identifies and resolves impediments to increase organizational effectiveness by partnering with appropriate team leaders to test and implement appropriate solutions.
Models a growth mindset. Coaches teams to leverage discovery, testing, iteration, and feedback in their day to day practices.
Responsibilities:
Bachelor's degree in a relevant field or equivalent work experience
Certified Scrum Master (CSM) or equivalent certification is required.
Additional Agile certifications (e.g., CSP, PSM, SAFe) are highly desirable
5+ years of experience working as a Scrum Master in Agile software development environments
Retail technology background is strongly preferred
Extensive experience coaching and mentoring Agile teams, including facilitating Agile ceremonies and resolving team-level challenges
2+ years of previous experience working within a Product Operating Model. Prior experience making a transition to a Product Operating Model also preferred.
Deep knowledge of Agile principles and methodologies, including Scrum, Kanban, Lean, and Agile scaling frameworks and management tools like Jira.
Strong understanding of software development processes and practices, with experience working in Agile engineering practices such as Continuous Integration, Test-Driven Development, and DevOps. Experience implementing custom software solutions and implementing SaaS based solutions.
Proven ability to lead and inspire teams, fostering a culture of high performance and continuous improvement.
Strong analytical and problem-solving skills, with a focus on identifying and removing impediments to team productivity. Proven experience in implementing team and agile metrics to facilitate efforts in continuous improvement.
Passion for Agile coaching and a dedication to staying at the forefront of Agile practices through continuous learning and professional development.
Strong expertise in epic, feature and story refinement, splitting techniques, agile estimation practices, and team velocity management.
Ability to understand both high level and detailed deliverable and convey complex concepts to diverse audiences.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software Testing
Competencies
Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.
*For more information, please click on the following links:
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Scrum Master within PNC's Enterprise Big Data Applications organization, you will be based in Strongsville, Ohio. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
The Scrum Master should be an expert in Agile values and principles and is an individual contributor, acts as an Agile coach for teams and is responsible for facilitating Scrum related events for 2-3 teams. You will own the standard Scrum events for teams practicing Scrum and coaches product teams in the principles and practices that enable meaningful solutions for the organization's business and customers. This role will also play an active role in driving Agile transformation and a transition to a Product Operating Model, across the company. Successful Scrum Masters exhibit strong team leadership and coaching skills, great communication skills, strong collaboration skills, and strong planning and organizational skills.
Responsibilities:
Models Agile values by guiding and coaching teams on how to use Agile practices and principles to deliver impactful and high quality products and capabilities.
Coaches product teams in self-organization, making and meeting commitments, building cross-functional skill sets, sharing domain knowledge, internal and external collaboration, and communicating effectively.
Leads teams in effective backlog management and value-based prioritization to improve the quality of clear and concise product backlog items.
Contributes to the development and management of release plans with data and insights and manages cross-team dependencies.
Collaborates with other scrum masters, program managers, agile leaders and portfolio team members to grow organizational practices and maturity and to grow their own skills within the role.
Accountable for facilitating and supporting key relevant team ceremonies including, but not limited to, Backlog Grooming, Sprint Planning, Daily Standup, Scrum of Scrums, Sprint Review, and Sprint Retrospectives.
Identifies and resolves impediments to increase organizational effectiveness by partnering with appropriate team leaders to test and implement appropriate solutions.
Models a growth mindset. Coaches teams to leverage discovery, testing, iteration, and feedback in their day to day practices.
Responsibilities:
Bachelor's degree in a relevant field or equivalent work experience
Certified Scrum Master (CSM) or equivalent certification is required.
Additional Agile certifications (e.g., CSP, PSM, SAFe) are highly desirable
5+ years of experience working as a Scrum Master in Agile software development environments
Retail technology background is strongly preferred
Extensive experience coaching and mentoring Agile teams, including facilitating Agile ceremonies and resolving team-level challenges
2+ years of previous experience working within a Product Operating Model. Prior experience making a transition to a Product Operating Model also preferred.
Deep knowledge of Agile principles and methodologies, including Scrum, Kanban, Lean, and Agile scaling frameworks and management tools like Jira.
Strong understanding of software development processes and practices, with experience working in Agile engineering practices such as Continuous Integration, Test-Driven Development, and DevOps. Experience implementing custom software solutions and implementing SaaS based solutions.
Proven ability to lead and inspire teams, fostering a culture of high performance and continuous improvement.
Strong analytical and problem-solving skills, with a focus on identifying and removing impediments to team productivity. Proven experience in implementing team and agile metrics to facilitate efforts in continuous improvement.
Passion for Agile coaching and a dedication to staying at the forefront of Agile practices through continuous learning and professional development.
Strong expertise in epic, feature and story refinement, splitting techniques, agile estimation practices, and team velocity management.
Ability to understand both high level and detailed deliverable and convey complex concepts to diverse audiences.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.
- Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
- Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.
- Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
- Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software Testing
Competencies
Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.
*For more information, please click on the following links:
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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