IT Systems Administrator/Senior IT Systems Administrator

Salary : $80,200.12 - $155,015.12 Annually

Location : 80120, CO

Job Type: Full-time

Remote Employment: Flexible/Hybrid

Job Number: 05918

Department: Information Technology

Division: Infrastructure & Operations

Opening Date: 09/25/2024

Closing Date: 10/25/2024 11:59 PM Mountain

Description

Arapahoe County IT Department is seeking a highly motivated and technically savvy individual to join our amazing team. Enjoy work-life balance with a flexible schedule, including a 75% work-from-home option.

The IT Systems Administrator/Senior IT Systems Administrator will lead and perform a wide range of highly technical duties associated with the advanced administration, design, implementation, maintenance, and support of the hybrid IT Systems infrastructure and services. This includes, but is not limited to, on-premises data center infrastructure and public cloud platform solutions to assure optimal performance, high availability, and security.

NOTE: For recruitment purposes, this job opening is being posted as a Systems Administrator or Senior Systems Administrator. Candidates will be considered for the highest level for which they qualify. The career progression of Systems Administrator is a Senior Systems Administrator.

• IT Systems Administrator: the anticipated hiring range will be $80,200 - $104,155 annually depending on education and experience.
• Senior IT Systems Administrator: the anticipated hiring range will be $97,042 - $126,085 annually depending on education and experience.

Duties

IT Systems Administrator:

• Configures, implements, maintains, and supports cloud enterprise solutions on Azure, AWS, and/or Google Cloud. Optimizes cloud resources for cost-efficiency while ensuring performance and high availability.
• Configures, implements, maintains, and supports the on-premises IT Systems infrastructure and services, ensuring efficient integration with cloud services.
• Performs Tier 1 through Tier 3 technical support and troubleshooting of the on-premises and cloud IT Systems infrastructure and services to identify and resolve the root cause of failure or fault.
• Applies and enforces County security policies, standards, and controls to secure systems from unauthorized access or usage. Performs maintenance and upgrades including operating system upgrades, updates, and security configurations to minimize security vulnerabilities and mitigate risks.
• Implements and maintains backup and disaster recovery solutions for on-premises and cloud resources to safeguard business-critical information.
• Monitors, tracks, and analyzes performance, utilization, usage trending and capacity to ensure performance, availability and reliability of on-premises and cloud infrastructure and services. Identifies opportunities for improving and/or increasing operational efficiency of the hybrid IT Systems.
• Creates and maintains accurate and up-to-date procedural, process, administrative, and technical documentation.
• Effectively collaborates and communicates with teammates, vendors, County staff, peer jurisdictions, and professional organizations.

Senior IT Systems Administrator:
All duties listed above, and:

• Serves as a technical leader, including leading architectural design and technical road mapping for the on-premises and cloud IT Systems infrastructure and services, and providing technical guidance and mentorship to other less-experienced Systems Administrators.

Skills, Abilities and Competencies:

• Proficiency in at least one major cloud platform: Azure, AWS, and/or Google Cloud. Proven high-level technical Knowledge of cloud computing, e.g. Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), cloud migration and implementation, resource optimization, identity and access management (IAM), cloud monitoring and management tools, automation tools and scripting languages (e.g. Terraform, PowerShell), etc.
• Proficiency in on-premises IT Systems infrastructure and services. Proven high-level technical knowledge of on-premises operations, e.g. data center hardware, server hardware, VMware virtualization, Windows Server and Linux operating systems, domain services, directory services, data storage solutions, multi-factor authentication (MFA), remote access, backup and replication, monitoring and logging tools (e.g. Microsoft System Center Operations Manager SCOM), etc. This includes the ability to install, test, monitor, maintain and troubleshoot.
• Excellent oral and written communication skills. Written skills include the ability to write technical documentation for fellow team members. Oral skills include ability to communicate technical concepts to a variety of audiences.
• Expertise at working both independently to troubleshoot complex issues, and in a team-oriented environment to collaborate with teammates and cross-functional teams.
• Strong ability to continue professional development and education to remain informed of current industry trends. Must be motivated and able to learn, understand and apply new technologies.

Behavioral Competencies (these are required for all positions at ACG):
Accountability
Accessibility
Inclusivity
Integrity
Requirements

Education and Experience:

• Minimum requirement is a high school diploma or GED.
• IT Systems Administrator: At least 3 years of relevant experience.
• Senior IT Systems Administrator: At least 7 years of relevant experience.
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

Preferred Education and Experience:

• Bachelor's degree in computer science or a related field and/or advanced industry coursework.
• Relevant certifications in Azure, AWS, and/or Google Cloud are highly desirable.

Supplemental Information

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:

• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check as well as successful completion of annual Colorado Justice Information System (CJIS) training.
• Position is deemed essential, and incumbents must be available for winter storm and other emergency events.
• Must be available to work on-call on a rotational basis requiring evenings, holidays and weekends.
• Must be able to work evenings, holidays, and weekends as business needs dictate.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment and data center environment. This position is expected to work 75% remotely and 25% in the office. The hybrid work schedule may be modified per business needs.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.

• Spends 70% of the time sitting and 30% of the time either upright or walking.
• Occasionally lifts, carries, pulls or pushes up to 50 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 50 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at . Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as:

• Medical, Dental, and Vision Insurance
• Life and Supplemental Life Insurance
• Short and Long Term Disability
• Mandatory Pension Plan
• Deferred Compensation Plan
• Pre-paid Legal Services
• Vacation and Sick Leaves
• Holiday pay
• Training and Educational Reimbursement Opportunities

For a more detailed listing of our benefit programs, click on the MENU link on the left and then Benefits Summary.

01

Please choose the response that best describes your educational background.

• High School Diploma or GED
• Some College
• Associate Degree
• Bachelor's Degree
• Bachelor's Degree in computer science or relevant field
• Master's Degree
• Master's Degree in computer science or relevant field

02

Please choose the best answer that describes your relevant work experience.

• Less than 1 year of experience
• 1 year to less than 2 years experience
• 2 years to less than 3 years of experience
• 3 years to less than 4 years of experience
• 4 years to less than 5 years of experience
• 5 years to less than 6 years of experience
• 6 years to less than 7 years of experience
• 7 or more years of experience

03

How many years of experience do you have with public cloud platforms? Which one have you worked with: Azure, AWS, or Google Cloud?

04

How many years of experience do you have with VMware?

05

How many years of experience do you have with data storage, such as SAN?

06

How many years of experience do you have with monitoring and logging tools, such as Microsoft System Center Operations Manager (SCOM)? Which one have you used?

07

Are you able to work during evenings, weekends, on-call, or irregular hours as required based on operational needs?

• Yes
• No

08

Are you able to respond on-site within 60 minutes while on-call for support?

• Yes
• No

09

What drives your motivation at work?

10

Do you have a current, valid driver's license?

• Yes
• No

11

Have you received eight or more points within the past twelve months or twelve or more points within the past twenty-four months against your driving record?

• Yes
• No

12

How many moving traffic violations have you been cited for in the past two years?

• Less than 3 violations
• 3 or 4 violations
• 5 or more violations

13

In the past three years, have you had your driver's license revoked or suspended?

• Yes
• No

Required Question

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.