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Jobs or company...
A

IT Specialist 3 - IBM Mainframe

Salary undisclosed

Apply on

Dice
Original
Simplified
Job Title: Information Security Manager
Location: Harrisburg, PA
Duration: 8 months Assignment
Rate: $75/hr to $81/hr on W2

Description:
  • Strive for high level client satisfaction for the products/solutions supported. This includes all aspects of the z/OS system along with Broadcom and BMC products.
  • Leverage "technical/subject matter" expertise to support business development through identifying, qualifying, and developing new opportunities and/or participating in the development of proposals for new opportunities.
  • Develop a technical relationship and create a dependence of knowledge and thought leadership with our clients and prospects. Understand client business goals and outcomes and align them to compelling solutions.
  • Client, identify, and articulate unrecognized business value opportunities through curiosity and a focus to drive business client value.
  • Capable of addressing all questions regarding the installation, configuration, and customization of z/OS systems
  • Respond to escalated problems in a timely and accurate manner, ensuring Service Level Agreements are met.
  • Attempt to reproduce reported problems, identify, and provide immediate workarounds to overcome problems.
  • Document resolutions to reported problems.
  • Identify product and documentation deficiencies and make suggestions for improvement.
  • Analyze and resolve problems escalated within the organization.
  • Work with clients to define requirements for enhancement requests.
  • Contribute to qualifying and assessing client's expectations.
  • Follow up with clients to perform fixes and to confirm resolutions.
  • Documentation and knowledge administration.
  • Ticket and queue management of Incident, Problem and Change Management.
Other Responsibilities:
  • Demonstrate in-depth knowledge and leadership in IBM z Series Mainframes that include knowledge of industry standards, trends, and products. Apply this this knowledge to support the design/delivery of innovative solutions that meet client requirements.
  • Interface and communicate with mid-level client leadership that may include technical presentations.
Key Qualifications:
Bachelor's degree and a minimum of 8 years' experience in one or more technical disciplines, or equivalent experience. Expertise in System z (z Series) and z/OS.
Required skills:
  • Software installation
  • CMOD administration
  • ISPW administration
Optional skills:
  • CICS, DB2 and MQ
  • REXX, COBOL
  • ACF2
  • IBM z/OS Mainframe Practitioner Professional certificate
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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