W2 Position :: Workday Human Capital Management (HCM) Engagement Lead at Remote (Travel to LA and NYC)

Workday Human Capital Management (HCM) Engagement Lead

12+Months

Remote (Travel to LA and NYC)

Role Summary:
In the capacity of HCM Engagement Lead, you will oversee a dedicated team of professionals, whose expertise spans across multiple domains including HCM, Payroll, Time Tracking, Absence Management, Compensation, Advanced Compensation, Security, and Integrations. This pivotal role, suitable for candidates at the Managerial level or higher, involves steering a team of over ten members dedicated to supporting various Workday Human Capital modules.

Key Responsibilities:
Provide leadership and direction to a specialized team, ensuring excellence in delivery and adherence to high-quality standards.
Develop and nurture client partnerships, effectively building robust relationships and positioning yourself as a trusted advisor.
Offer strategic insights to navigate complex client requirements, leverage your in-depth understanding of Workday HCM functionalities.
Monitor and manage the distribution of tasks, including both corrective measures and enhancement initiatives.
Prioritize critical issues, ensuring they are addressed and resolved rapidly.
Evaluate potential cross-functional repercussions due to configuration or integration adjustments, ensuring holistic consideration of impact.
Participate in managing Workday's bi-annual update cycle, evaluating potential effects on systems and formulating regression testing strategies.
Act as a stand-in technical expert for certain Workday modules to assist with maintaining team workload balance.
Address team dynamics, including performance challenges and morale, facilitating a seamless cooperation between local and remote teams.
Educate and steer clients through Workday's functionality, limitations, and updates, fostering informed decision-making for new release management.
Proactively engage with Engagement Managers, the project team, and various functional/technical team representatives, escalating any critical issues as necessary.
Independently and collaboratively spearhead client-facing workstreams with the aim of process enhancement, optimization, and transformation, ensuring the adoption of best practices, quality improvements, and positive operational transformations.

Qualifications:
A strong foundation and experience in Workday HCM functionalities.
Proven track record in team management, with an emphasis on delivering high-quality outputs.
Exceptional client relationship management and strategic consulting skills.
Experience in troubleshooting, issue resolution, and managing Workday update cycles.
Capacity to act as a technical resource and sustain balance across project teams.
Skillful in coordinating efforts of both onsite and offshore teams.
Excellent communication skills with a penchant for educating and guiding clients through Workday's suite of services.
Strong problem-solving capabilities with an orientation towards transformational leadership in client engagements.

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