ServiceNow HRSD Developer

Job#: 2051402

Job Description:
Senior ServiceNow HRSD Developer
Location: Fully remote. Client is in Homewood, AL
Duration: 6 month contract-to-hire
Industry: healthcare
Candidates must be able to work without sponsorship now or in the future.
There are absolutely no C2C options for this permanent, direct hire role.
Reporting to the ServiceNow Platform Manager, the Senior ServiceNow HRSD Developer is responsible for the full software development lifecycle of complex ServiceNow HRSD solutions. This involves collaborating with teams to understand their needs, translating those needs into technical specifications, and then designing, developing, testing, and deploying solutions that streamline HR processes, improve employee experiences, and increase efficiency.
Responsibilities

• Design, develop, and deploy new HRSD solutions and enhancements, including managing bi-annual upgrades to ensure the platform remains up-to-date and optimized
• Handle all aspects of the development process, from gathering requirements and designing solutions to testing, deployment, and ongoing support.
• Work closely with HR stakeholders and IT teams to understand business needs and translate them into effective ServiceNow HRSD solutions.
• Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST, SOAP, APIs).
• Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations.
• Develop custom applications using ServiceNow Studio, Flow Designer, scripting (JavaScript), and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs.
• Ensure code quality through code reviews and adherence to coding standards.
• Create and maintain comprehensive system documentation.
• Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance.
• Stay up-to-date on the latest ServiceNow features and functionalities.
• Provide technical mentorship and guidance to other team members.

Qualifications

• At least 5 years of experience developing on the ServiceNow platform and a minimum of 3 years HRSD experience is required.
• Possesses a strong understanding of the ServiceNow platform, its core functionality, and best practices for developing and maintaining HRSD solutions.
• Experienced creating and maintaining engaging content for the HR Service Delivery portal, such as banners, widgets, and topic pages, to ensure employees can easily access the information and services they need.
• Possess experience configuring and improving automated workflows in ServiceNow HRSD to streamline key employee lifecycle events such as onboarding, transfers, and offboarding.
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
• A passion for continuous learning

ServiceNow Certifications or Experience

• Certified ServiceNow Administrator (CSA)
• Human Resources (CIS-HR)
• Experience with Agile development methodologies
• Knowledge of ITIL framework and best practices

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.