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Senior IT Systems and Security Engineer, bilingual Korean

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Job Description

Job Description
[Position]
Senior IT Systems and Security Engineer, bilingual Korean

[About Our Client]
One of the fastest growing companies in the home comfort sector in North America and is now the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, wall-hung boilers, and advanced water treatment solutions.

[Job Summary]
We seek a proactive and detail-oriented IT professional with a strong foundation in systems administration, IT security, and Web based systems. The ideal candidate will be responsible for managing and protecting our IT infrastructure, ensuring seamless operations, and supporting Web Based system usage and issue reporting.

[Job Description]
- IT Infrastructure Management: Oversee and maintain the company's IT infrastructure, including servers, networks, storage, and communication systems, ensuring optimal performance and availability
- Security Management: Implement, monitor, and continuously improve security protocols, firewalls, encryption, and intrusion detection systems to protect against cyber threats
- System Administration: Perform regular system updates, patches, and audits to maintain the stability, security, and efficiency of all IT systems
- Web-Based System Support: Utilize web-based systems effectively and provide support when needed, including troubleshooting and escalating usage issues to superiors
- User Support: Provide technical support and guidance to employees, troubleshooting issues and offering solutions to enhance productivity and system reliability
- Documentation: Create and maintain comprehensive documentation for IT systems, security protocols, web-based systems usage, and operational procedures, ensuring knowledge transfer and continuity
- Continuous Improvement: Stay informed about emerging technologies, industry trends, and best practices, recommending and implementing improvements to the IT environment

[Qualifications]

- Bachelor s degree in computer science, Information Technology, or a related field
- 5+ years of experience in IT technology (security, infrastructure, development)
- Firewalls, encryption, and intrusion detection systems regular system updates, patches, and audits to maintain the stability, security
- Utilize web-based systems effectively and provide support when needed
- Bilingual - English & Korean Bilingual

Preferred Qualifications:
- Professional certifications such as CISSP, CISM, CompTIA Security+, or equivalent
- Experience in IT systems management within the manufacturing or retail sector
- Experience with disaster recovery planning, business continuity strategies, and data backup solutions
- Prior experience in a leadership or senior technical role within an IT department

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