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Oracle SCM + CX Service Experience Specialist

Salary undisclosed

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Senior SCM + CX Service Experience Specialist

Atlanta, GA (Onsite Preferably)

Role: Senior SCM + CX Service Experience Specialist

  • Bachelor s degree in supply chain management, Business, Customer Service, or a related field. A master s degree is a plus.
  • 10+ years of experience in supply chain management and customer service, with a focus on CX.
  • Strong knowledge of SCM software tools (e.g., SAP, Oracle, etc.) and CRM platforms (e.g., Salesforce, Zendesk).
  • Demonstrated ability to optimize processes and drive efficiency in SCM operations.
  • Proven track record of enhancing customer service and delivering exceptional customer experiences.
  • Strong leadership and communication skills, with the ability to manage cross-functional teams and collaborate effectively.
  • Analytical mindset with a data-driven approach to problem-solving.
  • Local to the Atlanta, GA area or willing to relocate.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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