Help Desk Senior System Administrator
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Help Desk Senior System Administrator
Client: US Army
POP: 12+ months
Location: Joint Base Lewis-McChord (JBLM), WA
SCOPE
We are seeking an experienced Help Desk Senior System Administrator to join our
team in supporting the IT operations at Joint Base Lewis-McChord (JBLM) Directorate
of Public Works (DPW). The ideal candidate will have 5 years of experience leading a
large, complex help desk and system administration function.
REQUIRED SKILLS
- Must have Secret clearance or be able to obtain one
- Minimum 5 years of experience managing both servers and workstations in a large, complex IT environment.
- Expertise in DoD Cyber Workforce requirements.
- Ability to maintain DoD certifications as per DoDM 8570.01 and DoDM 8140.03.
- Strong troubleshooting and communication skills.
- DoD Cyber Workforce (DCWF) baseline and Computing Environment Certifications IAW DoDM 8570.01 and DoDM 8140.03
TASKS
- Provide support for servers and workstations, including configuration, troubleshooting, and maintenance.
- Ensure compliance with DoD Cybersecurity requirements.
- Lead and manage help desk operations, ensuring timely resolution of IT issues.
- Administer user accounts, security updates, and perform hardware/software upgrades.
- Work closely with NEC and DPW to support IT infrastructure.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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