Project Manager
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The Provider Operations Project Manager willassume project management duties in Provider Operations, overseeing the dailyactivities of new initiatives and monitoring of ongoing projects specific toProject Management, Communications, Training, and Healthy Opportunities(PM/Comm/Training/HO). The ProviderOperations Project Manager will:
Assisting to identify, evaluate,and resolve complex issues and collaborate closely with leadership and othersto develop, implement, and expand new program initiatives.
Oversee new initiatives asassigned, to include participation in planning and development meetings,educational meetings with vendor and state staff throughout implementation,monitoring of work to ensure schedules are maintained and deadlines met, and tominimize uncertainty, maintain effective communication by keeping the customerseducated and informed.
Oversee the development and accuracyof provider communications to stakeholders and vendors as well as effectivecommunicate cross functionally with Provider Operations Teams and all othersections within DHB and the Fiscal Agent
Assess, analyze, and establishprocesses and procedures to ensure the accuracy of provider participation andthat the Division does not enroll or retain fraudulent entities ornon-participating providers.
Manage the oversight, monitoring,and direct operational performance of vendors, designing applicableprotocols/tools/forms to ensure contractual compliance as assigned.
Skills:
Knowledge of NC Medicaid programs and familiaritywith Provider Operations.
Excellentanalytical, critical thinking and problem-solving skills.
Communication and interpersonal skills.
Attention to details to ensure accuracy in assignedwork.
Ability to negotiate and resolve conflicts.
Building commitment within the team.
<>Required/Desired Skills</>Skill | Required /Desired | Amount | of Experience |
---|---|---|---|
Knowledge of NC Medicaid programs and familiarity with Provider Operations | Required | 3 | Years |
Excellent analytical, critical thinking and problem-solving skills | Required | 3 | Years |
Communication and interpersonal skills | Required | 3 | Years |
Attention to details to ensure accuracy in assigned work | Required | 3 | Years |
Ability to negotiate and resolve conflicts | Required | 3 | Years |
Building commitment within the team | Required | 3 | Years |