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IT Support Engineer / PC Referesh

Salary undisclosed

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Unboxing, installing, and physically setting up the new PCs.

  • Installing standard software and configuring necessary settings.
  • Creating user accounts and profiles for new users.
  • Ensuring the PCs are functioning correctly and connected to the network.
  • Applying asset tags and updating asset records.
  • Kitting, packaging, and labelling devices for shipment.

Keep the PCs pre-staged at customer's designated area for disposal

Deliverables

  • Timely arrival at Rheem sites to address the reported issues.
  • Accurate identification and diagnosis of network problems.
  • Effective troubleshooting and resolution of network issues.
  • Documentation of all issues and resolutions.
  • Preparation of new PCs for deployment, including installation of software and configuration.
  • On-site installation of new PCs.
  • Configuration of PC settings and connections.
  • Testing the functionality of new PCs and their integration with the network.
  • Accurate records of time spent on-site.
  • Ensuring high levels of customer satisfaction through prompt and effective service.
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