SRE/ Devops - W2 Only Local to TX, NC, AZ

Title: SRE/ Devops - Multiple (15) roles open

Location Options: Chandler, AZ (highly preferred location), Charlotte, NC, Irving, TX, onsite 3 days per week

Duration: 1 year

Project Overview:

• Payments processing is one of the important business services which client provides for its customers globally.
• As part of the ongoing investment in the reliability and modernization of these systems, client is making a multi-year investment in the proactive identification of resiliency and process improvements.
• Within the Commercial Banking, Corporate Banking and Investment Banking Technology division, the Platform team provides management of the production environment.

This includes:

• Standards and non-functional requirements
• Onboarding and change processes
• Automation, observability and orchestration
• SRE practices
• ITIL-aligned Incident, Problem and Knowledge processes
• A team of technology specialist practitioners are being acquired to join the Platform team to augment client s capabilities for the payments applications.

These teams will be required to build, improve and operate the following functions:

• Release Management, providing a comprehensive pathway from client s SDLC into Production which ensures speedy and accurate delivery of change without impact to reliability.
• Integration Engineering, ensuring that client is consuming the right infrastructure and services and doing so in a normalized and optimized way which meet or exceed business requirements.
• Lower Environment Support, which extends the management of the production environment into those used for testing, thereby improving the speed, accuracy and coverage of test cases.
• Observability, Automation and Orchestration, providing ongoing and incremental improvements to client s product set and their implementation across the payments estate.

In this role, candidate will:

• Support a suite of applications across varying technologies enabling wires and payment processing.
• Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications.
• Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any changes to the production environment.
• Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
• Drive recovery efforts during incident calls.
• Gather essential information for root cause analysis and stability improvement.
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
• Conduct incident management and coordinate/implement solutions to prevent customer impact.
• Inform leadership on ongoing issues through formal communications in alignment with ITIL best practices.
• Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines, Ansible, Prometheus, and Cloud engineering concepts etc.
• Contribute to increasing system efficiencies and lowering the human intervention time on related tasks.

Required Skills:

• 5 plus years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 5 plus years of experience with Linux
• 3 plus years database support/knowledge with Mongo and/or SQL experience (Oracle SQL)
• 2 plus years app development or support in payments and/or wires applications

Desired Skills:

• Experience in payments and/or wires application technology (major/large banking technology experience).
• Exposure/knowledge/understanding MTS (Money Transfer System), Real Time/Instant Payments, and other payment origination applications and technologies.
• Linux bash scripting ability develop scripts on the fly and seek automation opportunities to improve/stabilize application space and reduce manual intervention requirements.
• Kafka understanding/experience.
• Proficiency in utilizing Service Now for incident, problem, and change management (opening incidents, reviewing changes, documenting records).
• Extremely strong verbal, written, and interpersonal communication skills.
• Ability to identify root-cause issues/improvement opportunities, and design approaches.
• Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend, and downstream interfaces.
• Hands on experience using monitoring tools like Splunk, AppDynamics, Grafana, Geneos ITRS etc.

Regards,

Nick Arthur (Nizam)

Associate Director, Recruitment

Pull Skill Technologies Inc.

Direct: +1 551-272-o197

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