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Level 2 Helpdesk Support
Salary undisclosed
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We need following candidate:
Title: Level 2 Helpdesk Support
Duration: 1+ Month
Remote Work
- Responsibilities:
- Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.
- Support escalated issues from Level 1 that require deeper troubleshooting.
- Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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