Ambulatory Training Analyst

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Provides expertise in physician practice clinical and business operations. Coordinates and develops more efficient operational processing controls and functional enhancements. Provides instruction, planning, and administration of in-service and educational training activities for assigned organization need or function. This essential functions of this position are divided into clinical workflow functions and training functions and may be assigned as primary and secondary responsibilities.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Experience

2 years clinical experience (nursing, physician assistant or like ambulatory clinical professional position) and
Experience with electronic medical record (preferably EPIC) in ambulatory environment. and

Preferred

• Education

Bachelor's Degree in business administration, nursing, or other related field preferred.

• Experience

Prior ambulatory care or clinical education experience preferred.

JOB DUTIES

• This position will perform duties at the analyst level, trainer level or a combination of both. May perform some or all of the following.
• Clinical Workflow
• Provide detail workflow analysis of current state practice clinical and business operations.
• Lead the practice through workflow redesign by identifying the gap between current and best practice workflows.
• Identify, manage, communicate and mitigate risks/issues with the project manager throughout the project life cycle
• Collect and interpret specifications required to develop new and revise existing processes. Gather and validate practice specific data and test system functions/processes.
• Assist managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
• Manage the design, education, training and support of various clinic workflow needs. Review, develop, recommend, and implement activities related to assigned activity, program, or function.
• Work with clinical IT team to define application requirements by understanding customer workflow and patient care processes. Maintain a high level of interaction with clinical IT team and business customers (Physicians, Nurses and others).
• Facilitate communication between project team members, including key stakeholders (physicians and nurses).
• Clarify and advise clinical team of clinical requirements, understand project scope, deliverables, work-plan, issues and risks including the need to keep the build project on-time, and with a high degree of quality.
• Support clinical workflow processes. Provide support for EPIC and the different modules that are integrated.
• Identify successful build design strategies for changing environments. Develop procedures, guidelines and documentation on new functionality with tool.
• Develop and implement the training program for Ambulatory EpicCare functionality for clinical staff.
• Develop and maintain a training schedule for new hires and re training for existing staff.
• Develop and maintain training material.
• Coordinate post-live training for updates, new hires, roll-outs, and optimizations.
• Stay abreast of changes/updates for assigned Ambulatory Epic applications.
• Perform other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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