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Field Network Technician ll

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Job Description

Job Description

Job Title: Field Network Technician ll

Location: Columbiana / Carroll County area Ohio

Duration: Fulltime role

Shift timings: M-F 8-5

Job Description

IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devices.

Provide full-service consultant services for network LAN, WAN, WLAN, off-site data storage, cabling infrastructure, failsafe recovery, remote access systems, firewalls, routers, switches, application management & development, communications integration, phone systems, security access devices, email, DNS, Web hosting, applications development, RAID storage, network printers, various server deployments, and all related hardware & software. Setup install and maintain wireless routers.

Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.

Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA s)

Technician will travel to each client s location

Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and Printer

Works under general supervision

There will be overtime Minimum Requirements:

3 years plus supporting Desktops, Laptops, and Printers.

3 years plus of customer service experience

Reliable Transportation (This is a driving position reimbursed accordingly)

Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

Personable as they will be interacting with a wide range of users and environments

Can work on a ladder of lift and are able to lift to 50lbs.

After training is complete, candidate will be added to the on-call rotation 7x24 Basic Needs/Haves Able to work from a bent, crouched, or kneeled position

Smartphone with tethering/hot spot capabilities

Laptop

Basic Hand Tools

Possess a valid driver s license Preferred.

Company Description
A global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.

Company Description

A global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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