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Customer Service Specialist (Mandarin speaker)

  • Full Time, onsite
  • IntelliPro Group Inc.
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description
Job Title: Customer Service Specialist
Position Type: Contract, initial 1 year, can extend afterwards.
Location: Hybrid, 3 days a week onsite at Sunnyvale, CA, USA
Salary Range / Rate (Currency): $25 to 28 per hour W2 (USD)
Job ID#: 138104


Job Summary (Responsibilities and Requirements):

Purpose: This candidate will be the main point of contact to answer questions (operational) and provide customer services to the clients, so as to ensure the product runs smoothly and collect feedback for improvement. This candidate will support other customer service tasks when needed.

Must have -
  • Both Mandarin and English are required due to internal and external communication with the teams and clients.
  • Around 3 years of experience
  • Can handle tough customers - B2B or B2C
  • Flexible when required, can work in evening times
About Us: IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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