Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
I

Voice & Video Support Specialist

  • Full Time, onsite
  • Innovative Systems Llc
  • On Site Hybrid, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description

Innovative Systems is currently seeking applicants for a Technical Support Specialist to join our talented Voice Video Support team.

In this role, you will be responsible for Supporting customer systems and maintaining Voice and Video software applications.

This position is available as onsite, hybrid schedule, remote for the right candidate.

To be in consideration for this position, please apply through our website:

Applications placed elsewhere will not be considered.

When you are part of the Innovative Systems Voice/Video Support team as a Technical Support Specialist, you will:

  • Assist clients with installing, provisioning and maintaining Innovative Systems Voice and Video IPTV and HLS video streaming products.

  • Deliver outstanding customer service through timely response and proactive solutions with installing, supporting, and configuring Innovative Systems products.

  • Diagnose, resolve, and document hardware and software issues promptly and accurately.

  • Provide end-user training and support where required.

  • Some travel to client sites is required.

These are skills that we are looking for in our ideal candidate:

  • Experience with the following software and technologies Windows operating system, SQL, Linux, Windows Web Servers, Wireshark, network routing, switching, and IP protocols such as TCP, UDP, IGMPv2/3, and similar protocols.

  • Understanding of Internet standards in the context of server-based applications, such as TCP-IP, DNS, FTP, SSH, HTML, XML, and other protocols.

  • Proficiency in the installation of various types of data communications, network, PC, and server hardware.

  • Understanding of Voice Telephony technology, Telephony switching, Voice PBX systems and SIP phone technology.

  • Understanding of Video codec technology and video analytics.

  • Background in Cable Head End, HLS and RF, IPTV, and other video operations and video service delivery.

  • Background Excellent oral and written communication skills and documentation skills.

  • Ability to work both independently and in a team environment.

  • Desire to keep current with the latest state-of-the-art technology in the areas of communications, networking, protocols, hardware, and software.

  • Background in VoIP, Telecommunications, Information technology, Computer Science, Broadband and Wireless studies are beneficial.

If you aren t excited to work for Innovative Systems yet, we want to tell you a little more about what we can offer to the right candidate:

  • Competitive wages

  • Quarterly Profit-Sharing Plan

  • Generous Paid time off

  • 10 paid holidays

  • 401(k) matching

  • Company paid family Blue Cross Blue Shield health insurance plan

  • Company contributions to an HSA plan

  • Company paid employee Dental Insurance

  • Company paid employee Vision Insurance

  • Company paid Life Insurance

  • Company paid Short- & Long-Term Disability Insurance

If you are passionate about Customer Support and eager to make an impact for a fast-moving company, we encourage you to apply for this exciting opportunity to join our team. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you.

To be in consideration for this position, please apply through our website:

Applications placed elsewhere will not be considered.



#hc129974
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs

1d ago

Helpdesk Specialist
Spyglass Partners LLC
S
Remote, United States of America

Full Time, onsite, onsite

Salary undisclosed