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Service Desk Support Specialist
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This client is a well known Boston-based hospital and physician network. They are hiring for a Service Desk Support Specialist who can provide IT support during their Workday implementation. You would answer service desk phone calls, respond to tickets, and troubleshoot any technical issues for end users.
This is a great opportunity to further your career in IT and get hands on training. This is a contract position that requires you to be on site in Somerville, MA. Required Skills & Experience
This is a great opportunity to further your career in IT and get hands on training. This is a contract position that requires you to be on site in Somerville, MA. Required Skills & Experience
- 1+ year(s) of experience in IT Support or Customer service
- Phone experience
- Knowledge of desktop and laptop computers, printers, and operating systems
- Knowledge of Workday
- General Understadning of networking concepts
- CompTIA, Microsoft, or ITIL certifications
- 100% Windows
- 100% Hands On
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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