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Customer Service/Event Representative

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Job Description

Job Title: Customer Service/Events Representative

Location: Austin, TX

Position: Full-Time and Part-Time (30-45 hours per week)

Company: Front Page Agency Inc.

About Us:

Front Page Agency Inc. is a rapidly growing consulting firm based in Austin, TX. We offer a wide range of services and are committed to fostering a diverse, inclusive, and supportive work environment where all employees can thrive. Our company culture emphasizes professional development with daily one-on-one evaluations and regular team-building events.

Position Overview:

We are looking for enthusiastic and driven individuals to join our team in an entry-level customer service role. You’ll be working closely with clients in sectors such as insurance, nonprofits, and telecommunications, providing exceptional service and helping them navigate their options.

Key Responsibilities:

  • Engage with clients to understand their needs and recommend suitable solutions.
  • Educate clients about available plans and options.
  • Assist clients with the application process and ensure follow-up for their satisfaction.
  • Maintain detailed records of client interactions and transactions.
  • Collaborate with the sales team to meet and exceed performance targets.

Qualifications:

  • Excellent interpersonal and communication skills.
  • Ability to analyze client needs and offer appropriate recommendations.
  • A passion for helping others and a strong commitment to delivering exceptional service.

Benefits:

  • Competitive annual earnings ranging from $36,000 to $65,000, including base pay, uncapped commissions, and weekly performance/quality bonuses.
  • Paid time off, vision and dental insurance, and an annual health stipend.
  • Daily comprehensive training, including a beginner’s handbook.
  • Inclusive and supportive company culture.
  • Regular team nights and personalized daily evaluations to enhance performance.

How to Apply:

To apply, submit your application to Front Page Agency Inc. Our HR Director will review your submission and contact you for a brief 3-5 minute phone call. If shortlisted, an HR Manager will follow up with further details about the role, assess your experience, and determine your fit for the position.

Start a fulfilling career with excellent growth opportunities at Front Page Agency Inc.!

Company Description

ETG Talent is a strategic staffing partner that connects companies with top-tier professionals, fueling innovation and success. With a partnership-focused approach, we provide personalized staffing strategies aligned with your goals. Our industry-savvy approach ensures you get exceptional talent attuned to your sector, and our streamlined recruitment process delivers the right candidates without delay. As your needs evolve, count on us for consistent staffing solutions that prioritize diversity and inclusivity.

ETG Talent is a strategic staffing partner that connects companies with top-tier professionals, fueling innovation and success. With a partnership-focused approach, we provide personalized staffing strategies aligned with your goals. Our industry-savvy approach ensures you get exceptional talent attuned to your sector, and our streamlined recruitment process delivers the right candidates without delay. As your needs evolve, count on us for consistent staffing solutions that prioritize diversity and inclusivity.