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Contingent Workforce Operation Specialist

Salary undisclosed

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VISA SPONSORSHIP IS NOT AVAILABLE. Work hours in PST

Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.

As a Contingent Workforce Specialist, you will be responsible for assisting in the daily management of our AMER MSP programs and provide operational support for the administration of SAP Fieldglass. we’re looking for a passionate and experienced person to support leading our program in AMER and extend operational support globally.

Qualification:

  • Bachelor’s degree
  • Experience in contingent workforce programs with increasing responsibilities
  • Experience with staffing, independent contractor compliance and payrolling (all three areas preferred)
  • Experience working with managed service providers (MSPs) and a vendor management system (VMS), SAP Fieldglass strongly preferred
  • Knowledge of industry standards and practices related to contingent workers
  • Exceptional analysis of data and attention to detail
  • MS Office Suite (Word, Excel, PowerPoint)
  • Excellent communication skills - both written and verbal

Responsibilities:

  • Oversee the day-to-day operations of the AMER MSP contingent workforce programs (US, Canada & LATAM)
  • In conjunction with our MSPs, drive program support, adoption, and optimization
  • Provide guidance to internal stakeholders on our policy and processes in order to ensure program efficiencies and compliance
  • Work closely with our MSPs to ensure their deliverables and SLAs are achieved, relationships throughout the program are positive, resolve issues and escalations
  • Work closely with engagement managers to understand business challenges to help inform decision making
  • Analyze data to ensure a program of continuous improvement
  • Review supplier performance via scorecards and make recommendations regarding supplier optimization
  • Support SAP Fieldglass operations at the administrator level
  • Respond to audit requests pertaining to various Fieldglass functions and provide reporting
  • Provide optimization of the various systems that support our program