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Technical Audio Visual Specialist - Madrid

Salary undisclosed

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Job Description

Job Description
Salary:

Technical Audio Visual Specialist

Based in Madrid, Spain

50% travel across Madrid

You must speak Spanish and English

Are you passionate about Audio-Visual Integration and Design? Do you have a knack for building strong client relationships? If you're based in Spain and looking for a dynamic role that combines technical expertise with account management, we want to hear from you!

About the Role:

As a Technical Account Manager, you ll play a key role in managing relationships with clients, consultants, and technical teams. You ll be the go-to expert for AV solutions, introducing our cutting-edge products and ensuring they are smoothly integrated into client projects. This is a role for someone who loves both technology and people, as it requires technical know-how and excellent communication skills.

What You'll Do:

  • Build and maintain strong relationships with at least 75% of our consultants and technical managers.
  • Introduce and explain the benefits of new products, keeping clients up-to-date with the latest innovations.
  • Collaborate with clients to discuss their product needs and any potential improvements.
  • Conduct research into product groups as requested by our marketing team.
  • Proactively follow up on completed projects and maintain ongoing communication.
  • Assist consultants and dealers with their project or tender needs.
  • Troubleshoot on-site when needed, providing hands-on support.

Other Responsibilities:

  • Deliver technical training sessions on-site when requested.
  • Support dealer and trade shows, as well as events
  • Help resolve technical issues, particularly when more than 10 support requests are logged without a clear solution.
  • Ensure technical documentation is correctly translated, if necessary.

About You:

  • 5-10 years of experience in AV integration and design.
  • Strong technical background in the AV industry.
  • A Bachelor s degree in Electronics (preferred).
  • You re proactive, solutions-oriented, and enjoy working with both technology and people.

What We Offer:

  • Competitive industry-leading salary.
  • Extensive training programs to support your growth.
  • Company car, laptop, and mobile phone.
  • The opportunity to travel and work closely with a wide range of clients.

Reporting:

  • Provide monthly reports on client visits and technical support activities.
  • Share insights on pre-sales, post-sales, and marketing efforts.
  • Keep the team informed of on-site troubleshooting and project updates.

If you're excited about working in a fast-paced, innovative environment and are ready to bring your AV expertise to a new level, we'd love to hear from you!

Please speak to Louise Wright Director Audio Visual Technical Recruitment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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