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Technical Writer

  • Full Time, onsite
  • Accord Innovations Sdn Bhd
  • On Site, United States of America
Salary undisclosed

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We're Hiring: Contract Technical Writer | San Jose, CA

Are you passionate about making complex technical concepts easy to understand? We're looking for an experienced Technical Writer to join our team and create top-notch documentation for our cloud-based software applications!

Key Responsibilities:

  • Craft user guides, FAQs, and reference materials for a variety of audiences.
  • Apply information architecture principles to design comprehensive online documentation.
  • Collaborate with internal teams to understand customer needs and create content that empowers users to be self-sufficient.
  • Research and experiment to become an expert on our products and processes.

Required Skills:

  • 8+ years of experience in software documentation projects.
  • Expertise with DITA XML, Madcap Flare, and structured authoring tools.
  • Strong writing skills to explain technical concepts in a clear, user-friendly way.
  • Familiarity with Jira, Confluence, and basic graphic design skills (PowerPoint).
  • Experience with API documentation, translation projects, and digital adoption platforms is a plus.

If you're a confident self-starter with excellent time management skills, we d love to hear from you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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