Salesforce CRM Higher Education Project Manager
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Job Title: Salesforce CRM Higher Education Project Manager
Location: Chicago, IL (Hybrid)
Duration: Long Term Contract
Experience: 14+Years
Required Skills:
- Experience working in the Higher Education sector, particularly in projects related to student enrolment, admissions, and contact center operations.
- 5+ years of experience as a Project Manager, with a focus on Salesforce implementations.
- Proven ability to engage and influence stakeholders across different departments, driving collaboration and achieving project objectives.
- Experience in Marketing Cloud.
- Proven track record of successfully managing two or more Salesforce projects, with strong expertise in Education Cloud.
- Hands-on experience with agile methodologies, including leading sprint planning and managing backlogs in collaboration with development teams.
- Experience with Service Cloud
- Strong background in integrating Salesforce with SIS systems, CTI, and other third-party tools.
Responsibilities:
- Lead the end-to-end Salesforce Education Cloud implementation for the Enrollment/Call Center project, utilizing agile project management methodologies.
- Define and manage project scope, timelines, budgets, and resources, ensuring the project stays on track for the Fall 2025 go-live date.
- Facilitate scrum ceremonies (stand-ups, sprint planning, retrospectives), manage sprints, and collaborate with the agile team to deliver key milestones.
- Coordinate integration efforts between Salesforce and Student Information Systems (SIS) for enrollment and CTI (Computer Telephony Integration) tools, ensuring smooth interoperability.
- Develop and maintain comprehensive project documentation, including status reports, risk registers, and stakeholder communication plans.
We represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company.
Our Head Office is located in South Plainfield, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA.
We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions.
We started our journey in the year 2008. In the past 16+ years, we have acquired the trust of many IT market leaders.
LOGISOFT Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.