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ServiceNow Business Analyst - Mclean, VA (Hybrid)

Salary undisclosed

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  • Business Analyst with ServiceNow Portfolio Management experience.
  • Ability to Document Process Flows
  • Training Documentation Development Co-Ordinating Training
  • Support discovery of technical requirements working in close collaboration with the product owner and business users across multiple levels, including senior management.
  • Provide project planning, management, communication, and coordination support to enterprise IT initiatives.
  • Facilitate collaborative planning sessions with senior-level business and IT stakeholders within the components.
  • Analyze business problems, understand the business process, and create process flow diagrams used as the basis for the solution design.
  • Utilize excellent organizational skills to adhere to project deadlines, create and maintain deliverables, and proactively achieve project milestones.
  • Establish client relationships; and ensure high-quality deliverables.
  • Proactively prioritize project tasks and identify project issues and risks.
  • Conduct research, analyze information needs, and perform analysis to support the delivery of relevant artifacts including business process diagrams, reports, and presentation.
  • Review and edit documents developed by others to ensure accuracy and quality of content, organization, language, format consistency, and conformance with established standards.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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