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Field Enablement Process Specialist
Salary undisclosed
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Job Description
This is a great opportunity to be a part of the Strategy & Field Enablement (STREAM) Team within U.S. Field Strategy & Operation working across the Field Strategy & Operations business area responsible for enabling an optimized customer-facing organization across the US Market.
We are seeking a highly talented, motivated, and experienced Field Enablement Process Specialist to join our team. The ideal candidate will provide project management and process improvement support to the Field Enablement Process Lead in the strategic and tactical enablement of the field, including but not limited to, field restructuring and product launch field readiness. This individual will work collaboratively with a diverse group of stakeholders and manage the complexity across headquarter functions to facilitate a seamless operational experience for both US HH field sales and account management teams within our sales organization (e.g., Oncology, Vaccines, US Pharma, PAH-Rare Disease, IAM), including collaboration with Sales Leadership, Sales Planning, Marketing, HR, Compliance, L&D, FEDIT, Sales Ops, Alignments, SIP, and various HH Data Science functions (e.g. Field Data Visualization, Targeting & Segmentation, Data Enablement). Additionally, the incumbent will support the Field Enablement Process Lead in the development and execution of strategic, innovative, sustainable, and repeatable approaches to business process documentation aimed at increasing process awareness across collaborative workstreams, ensuring future business continuity, and identifying opportunities for simplification and automation.
Success in this role will require strong project management skills, an agile mindset, and effective partnership across multiple functions. Strong communication, collaboration, critical thinking, and vendor management skills are critical.
Primary Responsibilities Include:
Qualifications:
Minimum Qualifications:
Demonstrates the following Enterprise Leadership Skills:
Shape our Future
Unlock Potential
Deliver Impact
#MSJR
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Remote
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
10/26/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R319157
This is a great opportunity to be a part of the Strategy & Field Enablement (STREAM) Team within U.S. Field Strategy & Operation working across the Field Strategy & Operations business area responsible for enabling an optimized customer-facing organization across the US Market.
We are seeking a highly talented, motivated, and experienced Field Enablement Process Specialist to join our team. The ideal candidate will provide project management and process improvement support to the Field Enablement Process Lead in the strategic and tactical enablement of the field, including but not limited to, field restructuring and product launch field readiness. This individual will work collaboratively with a diverse group of stakeholders and manage the complexity across headquarter functions to facilitate a seamless operational experience for both US HH field sales and account management teams within our sales organization (e.g., Oncology, Vaccines, US Pharma, PAH-Rare Disease, IAM), including collaboration with Sales Leadership, Sales Planning, Marketing, HR, Compliance, L&D, FEDIT, Sales Ops, Alignments, SIP, and various HH Data Science functions (e.g. Field Data Visualization, Targeting & Segmentation, Data Enablement). Additionally, the incumbent will support the Field Enablement Process Lead in the development and execution of strategic, innovative, sustainable, and repeatable approaches to business process documentation aimed at increasing process awareness across collaborative workstreams, ensuring future business continuity, and identifying opportunities for simplification and automation.
Success in this role will require strong project management skills, an agile mindset, and effective partnership across multiple functions. Strong communication, collaboration, critical thinking, and vendor management skills are critical.
Primary Responsibilities Include:
- Project management: Efficiently manage multiple projects related to field enablement, including restructuring initiatives, product launches and commercial operations process improvement.
- Process improvement: Identify opportunities for streamlining and improving existing processes related to field enablement, including operational execution, cross functional hand-offs, and change management.
- Field readiness: Collaborate closely with sales, marketing, and operations teams to ensure the field sales force is fully prepared for new product launches, restructuring initiatives, and other changes in business priorities.
- Identify and map dependencies across the different field readiness workstreams that impact sales force enablement processes.
- Support the governance of process documentation across field enablement workstreams within scope.
- Dashboard Creation and Reporting: Design, develop, and maintain comprehensive dashboards and reports to provide actionable insights, support data-driven decision-making, allow for project health and timeline visibility, and enhance business performance.
Qualifications:
Minimum Qualifications:
- High school diploma with at least 4 years of relevant work experience in the Pharmaceutical/Healthcare field
- Experience in HQ commercial operations strongly preferred
- Demonstrated ability to collaborate effectively across multiple workstreams with stakeholders at various levels of the organization, plan and execute
- Process-minded and exceptional attention to detail with a high level of accuracy in work product
- Experience in project management and process mapping
- Excellent verbal and written communication skills
- Independent thinker and self-starter
- Agile and growth mindset
- Experience and ability influencing without authority, working with ambiguity, navigating complex organizations and successfully networking and forming partnerships with cross-functional teams
- Strong business acumen, proven strategic thinking, problem-solving, decision making and strategic planning skills
- Stakeholder engagement, vendor management, and relationship building
- Strong Microsoft Excel skills
Demonstrates the following Enterprise Leadership Skills:
Shape our Future
- Business Savviness - Understanding the business; building and applying one's knowledge of company operations, financial performance, and the industry to improve individual, work group and/or organizational results.
- Strategic Planning - Prioritizing and planning; establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines and leveraging resources.
Unlock Potential
- Networking & Partnerships - Building partnerships; developing and leveraging relationships within and across work groups to achieve results.
Deliver Impact
- Execution Excellence - Taking prompt action to accomplish work goals, per compliance standards; taking action to achieve results beyond what is required; being proactive.
- Ownership and Accountability - Taking ownership; assuming responsibility and accountability for successfully completing assignments and/or tasks. Setting high standards for self and others.
#MSJR
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Remote
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
10/26/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R319157
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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