Sharepoint / Microsoft Power Apps developer and admin
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Minimum Qualifications:
- Bachelor of Arts, or a Bachelor of Science, in Computer Science.
- Five (5) or more years experience with the SharePoint development and system administration.
- Microsoft Power Apps integration, JavaScript, C#, SQL and .NET frameworks.
Scope of Work
Resource shall be responsible for the following:
General
- Integration of SharePoint with Microsoft products and workflows. Development and support
of existing and planned Microsoft SharePoint sites, strategies, frameworks, and standards.
End user support of SharePoint applications.
Microsoft SharePoint
Projects may include analysis, design, development, support, and user training for new and existing departmental SharePoint sites as well as assistance in the development of a wider strategy and framework for online communication and collaboration. The Successful Offeror will provide senior level project strategic planning and detailed technical development and training support for these, and related projects as assigned.
Tasks may include, but is not limited to, the following:
- Support daily use of and enhancements to existing SharePoint sites.
- Analyze, design, develop, and document new SharePoint sites as needed.
- Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and
collaboration vehicles.
- Ensure the creation and review of designated project deliverables.
- Provide demonstrations and training as needed during project development, testing, and deployment.
- Document code development and related workflows.
- Provide design, troubleshooting, and end user support of SharePoint applications.
- Provide management reporting as designated.
End-User Support of SharePoint Applications
End user support tasks involve helping users resolve technical issues and providing guidance.
Tasks may include, but is not limited to, the following:
- Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by
users).
- Account Management (e.g., Assisting with account setup, password resets, and
access issues).
- User Training (e.g., Offering training sessions or resources on using software tools
effectively).
- Documentation (e.g., Creating and maintaining user manuals, FAQs, and
troubleshooting guides).
- Remote Support (e.g., Using remote desktop tools to resolve issues directly on the
user s machine).
- Feedback Collection (e.g., Gathering user feedback to improve services and
support).
- Incident Reporting (e.g., Documenting issues and resolutions for future reference
and analysis).
- Escalation (e.g., Identifying issues that require higher-level technical support and
escalating them accordingly).
- System Monitoring (e.g., Keeping an eye on system performance and user activity
to preemptively address issues).
- Patch Management (e.g., Ensuring software and systems are up to date with the latest
patches and updates).
- Onboarding Support (e.g., Assisting new users with their initial setup and
orientation)
preferred skills, experience, and capabilities:
Experience with:
- Supporting daily use of and enhancements to existing SharePoint sites.
- Tracking progress of assigned projects, identify risk factors, develop risk mitigation
plans, identify issues, and facilitate appropriate forums for resolution.
- Development and support of Microsoft SharePoint.
- Systems development methodologies and project management practices.
Ability to:
- Communicate effectively and establish and maintain effective working relationships
with peers, end users and vendor development staff, as well as all levels of management and judicial personnel as necessary.
- Work effectively within a diverse IT organization.
- Create and deliver project presentations to senior and executive Judiciary management as needed.
- Assist with strategy and design of deliverables as needed.
Knowledge of:
- Integrating database capabilities within the SharePoint environment including the
development of a plan and framework.