UCCE Engineer
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Exciting Opportunity: UCCE Engineer
Location: San Jose, California
We re on the lookout for a talented UCCE Engineer to join our team in San Jose! If you have a deep understanding of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP), along with strong scripting and troubleshooting skills, this role is perfect for you.
What You'll Bring:
Strong knowledge of Cisco UCCE architecture and deployment
Expertise in UCCE call flow and CVP scripting
Experience with VXML apps and gateway configuration
Knowledge of Cisco Unified Intelligence Center Reporting (CUIC)
Familiarity with APIs and protocols like AXL, REST, and SOAP
Ability to troubleshoot UCCE/CVP solutions and drive resolution
ITIL Foundation knowledge
If you're a problem-solver with excellent communication skills and a passion for delivering top-tier solutions, we d love to connect with you!