(PTC) Release and Deployment Analyst | Fort Worth, TX | * Hybrid - LOCALs only

Role: (PTC) Release and Deployment Analyst
Duration: 1 year contract

Location: Fort Worth, TX - 50% in office now, then 4 days a week onsite starting in Jan 2025
Pay rate: $26hr/hour - W2

Description:
Successful candidate will support Positive Train Control (PTC) software, configurations and database releases with a focus on system reliability and stability. Successful candidate should be able to adjust to multiple demands and shifting priorities. They will also manage a significant workload, work to remove barriers, and push to achieve results. Candidate will be self-motivated, possess strong time management skills and work exceptionally well within a team. A successful candidate will also be able to communicate well, verbally and written between different levels of management. A strong coordinator would be good for this!

Duties/Responsibilities/Qualifications

• 24/7 Hours of Service Position
• Requires knowledge and experience with Microsoft products (Excel, Outlook, Word, and Power Point). Excel pivot charts, graphs, formulas
• Experience with Remedy, Notepad++, PuTTy, and SharePoint site maintenance
• Experience with Positive Train Control, NMS Client, TMDS ViewClient is a plus
• Excellent understanding of product release methodologies (including familiarity with ITIL's Release and Deployment Management process)
• Skills in troubleshooting computer system problems, reading and analysing logs to find root causes of issues, etc.
• Ability to take in information from many different sources and determine how they relate to each other to determine where the problem lies
• Resolves technical issues through debugging, research and other investigative procedures
• Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented
• Communicate information about known errors and workarounds
• Release the pre-planned communications about the change to all stakeholders
• Ensure the release controls are documented and well understood by support teams
• Coordinate the change, ensure the environment is stable after change.
• Highly motivated and able to work mostly independently & as team player

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