Salesforce CRM Project Manger
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5+ years of experience as a Project Manager, with a focus on Salesforce implementations.
Proven track record of successfully managing two or more Salesforce projects, with strong expertise in Education Cloud.
Hands-on experience with agile methodologies, including leading sprint planning and managing backlogs in collaboration with development teams.
Experience with Service Cloud
Strong background in integrating Salesforce with SIS systems, CTI, and other third-party tools.
Experience working in a cross-functional, matrixed organization, with the ability to manage diverse teams and drive project success without direct team ownership.
Excellent communication, leadership, and stakeholder management skills, including running workshops to gather requirements and align project goals.
Knowledge of enrollment processes and call center operations within the higher education environment.