Healthcare Operations Analyst
Salary undisclosed
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Job title: Healthcare Operations Analyst
Location: 801 Ruggles Drive Raleigh NC 27603
Position: Hybrid
Duration: Long Term
The Junior Specialist is responsible for Technical Operations within DHB Provider Operations Unit. The Junior Specialist will:
- Play an active role partnering with business leaders and teams to understand and drive technology/information requirements through internal and external service providers to achieve the required technology and information capabilities
- Support Provider Operations activities to ensure the accurate, timely, and cost-effective implementation of new and existing processes and functionality in both the NCTracks system and the new Provider Data Management/Credentials Verification Organization (PDM/CVO) modules to include planning, requirements, prioritization, Customer Service Requests, service tickets, File Maintenance Requests, defects, training, and testing.
- Participate and collaboration with other workgroups to collect and analyze data; assist with testing and validation of data and business processes; evaluate file layouts, risks of modifications, and downstream impacts to other systems; utilize systems to holistically research, identify and resolve errors with data transmission; prioritize needs of Provider Operations.
- Participation in creating and maintaining Provider Operations reporting and dashboarding.
- Serve as a primary point of contact for the change control and technical processes used by Provider Operations
- Assist with other projects and activities as needed Skills:Excellent analytical, critical thinking and problem-solving skills.
- Broad understanding of an array of Information technologies and their uses.
- Ability to extrapolate conclusions from large data reports
- Proven ability in establishing and maintaining effective working relationships with internal and external stakeholders.
- Excellent verbal and written communication skills.
- Proven ability to recommend modifications to program policy and procedure to minimize risk and/or improve effectiveness.
- Ability to work independently and assess project and assignment requirements.
- Ability to organize and follow complex and/or detailed technical procedures
- Adaptability and capability to work in a fast-paced environment
- Ability to pay close attention to detail and communicate in a clear and concise manner (written and oral).
- Excellent interpersonal, analytical, research, and documentation skills.
Requirements:
- Education: Prefer degree in business administration, computer/data science, or related field or experience.
- Experience/familiarity with following business procedures, audit processes, and corrective action.
Thanks & Regards
Mohan sai !! Sr Recruiter
Software Technology Inc (STI)
100 Overlook Center, Suite 200
Princeton, NJ 08540
Email: [email protected]
LinkedIn : https://www.linkedin.com/in/mohan-sai-725226259
Ph no: 619-605-0324
www.stiorg.com
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