Revenue Operations Manager

About Billd

Billd is a fast-growing fintech company looking to disrupt a $1.4 trillion dollar industry. We offer industry-leading financial and technology products to empower our customers. We believe in championing the underdog because no one else does.

We re equally committed to the motivated professionals that make up the Billd family. We are proud to have been recognized as Austin's fastest-growing private company by Austin Business Journal, and one of the best to work for by Built In. As a rapidly growing company, there are numerous opportunities for internal growth and career development.

You will be challenged to be your best self and guaranteed to have one of the most professionally rewarding experiences of your career. We encourage creativity, initiative, collaboration, playfulness, and a strong work-life balance. This role will be located in our HQ in Austin, TX. Our office is spacious, centrally located, dog friendly and always stocked with snacks and cold brew on tap! We offer a hybrid work model, where Billders are able to work from home on Friday.

The Role

Our ideal candidate will have experience in creating scalable processes, solutions, metrics, and insights to support all revenue-generating teams. To do this effectively, you need to have a strong understanding of current CRM best practices and trends, technical background in CRM products, and a solid ability to effectively self-manage priorities. Your work will help guide crucial decisions by providing analytical insights and thoughtful recommendations.

What You'll Do

• Identify operational issues and design solutions to streamline revenue processes
• Work closely with our Director of Revenue Operations to identify opportunities based around GTM KPI s
• Strategize methods to unlock future growth opportunities for the sales organization
• Maintain clear communication and data visibility across different GTM business units including marketing, sales, and customer success improving existing processes
• Assist/build net new processes as we scale (new customer leads, new customer acquisition funnels, growing revenue with existing customers, etc.)
• Analyze CRM data ensuring integrity while monitoring lead assignment and process gaps
• Develop internal relationships with business stakeholders (sales, marketing, customer success, IT, product, finance) to keep a pulse on the overall health of the business
• Own user access management to the GTM toolstack, and the integrations across the tools
• Help the team to understand the CRM data in front of them, how to use the tools provided most efficiently, and leading the data management of Salesforce records
• Build and manage salesforce reports across the GTM business units

Skills and Qualifications

• Bachelor s Degree with 2+ years of revenue or sales operations experience
• Experience in managing users, profiles, and permissions in Salesforce along with building automations using Flows is required
• Advanced understanding of Microsoft Excel (Sumif, Vlookup, and table formulas)
• Willingness to learn new technologies, self-motivated, and able to work independently and cross-functionally
• Excellent oral and written communication skills
• Experience with Hubspot, ZoomInfo, Outreach or similar tools is a plus

Billd is committed to diversity and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.