Senior IT Analyst (Data Center and Cloud)- Hybrid

Columbus, Ohio

Contract to hire

Posted 10/24/2024

Job Description

The Senior Data Center Analyst in this hybrid contract-to-hire role will be a part of the IT Infrastructure organization, with a primary focus on efficient delivery of all third-party and internally managed IT infrastructure used to support business process and services across the enterprise. This team works across IT towers and with the business partners to provide strategic direction and oversight for the design, development, operation and support of IT Infrastructures that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support.

Your responsibilities may include, but are not limited to:

• Facilitate cross-functional oversight and governance to ensure all aspects of the IT Data Center portfolio are included in short-medium-long term planning and prioritization.
• Understand Internal Audit findings and work on a comprehensive plans to remediate those.
• Provide the organization with visibility into the long-term roadmap for functional and technical changes to the portfolio.
• Ensure all analysts are aligned on expectations for the quality and thoroughness of deliverables; review the work of less experienced staff and ensure consistency across the portfolio.
• Work closely with IT Infrastructure Architects, IT Application, IT Office of the CIO, and business unit professionals, project managers and other areas, and Service Providers to perform and/or support operational processes, including procurement and payment processing, spending optimization, and expense management related to infrastructure services.
• Help drive resolution of operational and service-based issues in the Data Center, reviewing, analyzing, and reporting on Service Provider operations, as directed by the Manager of IT Operations reporting related to Service Provider performance.

Required Qualifications for Position:

• Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
• 4+ years of experience in medium-to-large Data Center operations
• 4+ years of hands-on experience with Windows Server Administration, Active Directory Administration, VMWare vCenter administration, VMware vRealize (vRA) Automation, VMWare vRealize Operations (vROps) Automation, etc.
• Experience working closely with service providers and delegating operational activities to them, as directed by the manager
• Knowledge of IT infrastructure components, trends, and best practices
• Solid skills with enterprise-class servers, operating systems and productivity software
• Effective written and verbal communication skills

Preferred Qualifications for Position

• Advanced knowledge of ITIL processes and metrics
• Project Management Fundamentals and track record in managing complex projects

Job ID:

1007891

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