Microsoft Specialty Technician - Carson City OR Las Vegas NV

Title: Microsoft Specialty Technician 3
Location: Carson City, NV OR LAS Vegas NV
Duration: 5+ months - long term project
Compensation: $50.00-$55.35/hr.
Work Requirements: , Holders or Authorized to Work in the US

Purpose of Work: This Statement of Work (SOW) outlines the roles and responsibilities of two contracted employees, who will assist our Government Client in transitioning from MECM to Intune, focusing on desktop management, patch management, and policy enforcement.

Scope of Work: The contracted employees will undertake the following tasks:

• Pass a comprehensive background check for escalated privileges with our Client information systems.
• Utilize their knowledge of Microsoft Endpoint Configuration Manager (MECM) settings to transition CLIENT's systems to Intune.
• Manage users, groups, and service accounts within the Intune environment.
• Onboard and deploy applications through Intune to devices on the network.
• Ensure proper desktop management, including the enforcement of security and operational policies.
• Perform patch management to keep all devices up-to-date with the latest security and software patches.
• Collaborate with internal the IT team members to align strategies and practices.
• Provide documentation and training materials for ongoing management by CLIENT staff after the completion of the contract period.

Key Deliverables/Tasks:

• Passed background checks for both contract employees.
• Successful transition of user and group management from MECM to Intune, using settings MECM for the transition.
• Review of current CLIENT application to determine the best method of onboarded of applications in Intune ready for assignment.
• Implemented patch management protocols.
• Draft training materials and documentation for CLIENT IT personnel.

Exclusions: Contract employees will not engage with network devices or servers. Their responsibilities are strictly limited to desktop management, policy enforcement, patch management, and application deployment via Intune.

Reporting and Communication:

• The contracted employees will be part of the Intune Project Team.
• Participate daily, weekly and bi-weekly meetings will be conducted to review progress and address any issues.
• Documentation of progress and meetings will be provided to CLIENT on a bi-weekly basis.

Acceptance Criteria: For the work to be considered complete, the following acceptance criteria must be met:

• Completion of background checks and granting of escalated privileges.
• Verified transition of settings inside MECM to Intune.
• Established and functioning application deployment via Intune.
• Effective desktop and patch management processes in place.
• Comprehensive documentation and training resources delivered to CLIENT IT staff.

REQUIRED EXPERIENCE & SKILLS:

• Fulltime professional work experience as a technical specialist supporting Microsoft Products.
• The Technical Specialist has an overall knowledge and understanding of technology that serves as a strong base for technical support of InTune.
• Two (2) years of work experience as a Client Technical Specialist, Functional Technical Specialist, or any other product specific Technical Specialist role may substitute for the required experience.

Experience and Skills Preferred

• Some MECM preferred but not required

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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